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Please see below the current ongoing issues which are under investigation.

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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24465 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24465 Views
  • 18 replies
  • 0 likes

Student Discount Payment Problem

PlanFree(for now)CountryTurkeyMy Question or IssueHey, I tried to upgrade my account to premium with student discount. It was going well, i choose my university, proceeded. But on the page where you upload required files, i stuck. Then i tried to ref...

  • Casual Listener
  • Plan Free(for now) Country Turkey My Question or Issue Hey, I tried to upgrade my account to premium with student discount. It was going well, i choose my university, proceeded. But on...
  • Maxim
  • Spotify Star
  • 528 Views
  • 3 replies
  • 0 likes
  • discount
    Payment Problems
    Student
  • 528 Views
  • 3 replies
  • 0 likes

UK Student Premium

PlanFree/PremiumCountry - United Kingdom My Question or Issue I am an American student in the UK attempting to subscribe to Spotify premium through student rates. The Sheer ID manual verification states that it is only for US Title IV schools which m...

  • Casual Listener
  • Plan Free/Premium Country - United Kingdom       My Question or Issue   I am an American student in the UK attempting to subscribe to Spotify premium through student rates...
  • Maxim
  • Spotify Star
  • 497 Views
  • 3 replies
  • 0 likes
  • 497 Views
  • 3 replies
  • 0 likes

Students subscription

PlanPremiumCountry Czech Republic My Question or Issue Hi. Could you tell me, please, if I can use student discount? I'm a student from Czech Republic Thank you for your answer,Best regards,Igor

  • Newbie
  • Plan Premium Country  Czech Republic   My Question or Issue  Hi. Could you tell me, please, if I can use student discount? I'm a student from Czech Republic   Thank you fo...
  • Bethany_Dawn
  • Community Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • Czech Republic
    Student
  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem Verifying Student Account

Hi, I have recently become a student and I'm trying to add this discount to my account, but I cannot get it to verify. My spotify account is connected to facebook which uses my personal email, and I was wondering if that's part of the problem, since ...

  • Newbie
  • Hi, I have recently become a student and I'm trying to add this discount to my account, but I cannot get it to verify. My spotify account is connected to facebook which uses my personal email, and I ...
  • SergioDavid
  • Roadie
  • 315 Views
  • 1 replies
  • 0 likes
  • Student
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student's Discount isn't working...

Hello,I was trying to acquire Spotify Premium with the student's discount. I filled my credit card's number and I was redirected to sheerid, although I wasn't asked to submit any kind of document. The only thing I did, after searching the site a litt...

  • Newbie
  • Hello, I was trying to acquire Spotify Premium with the student's discount. I filled my credit card's number and I was redirected to sheerid, although I wasn't asked to submit any kind of document. ...
  • SergioDavid
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • Student
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

hi. I tried to take a student plan. However I entered my information about it. At the credit card page I gave my card's information to blanks. After that I wanted to control this payment from my bank's online page. I saw that you take paymet twice ti...

  • Visitor
  • hi. I tried to take a student plan. However I entered my information about it. At the credit card page I gave my card's information to blanks. After that I wanted to control this payment from my bank...
  • SergioDavid
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount Norway

I already have a family premium account, but I want to change it to a premium student account. When I go to the student page and press "get premium", I get this message: "It appears that you are not eligible for the discounted product that you are tr...

  • Newbie
  •   I already have a family premium account, but I want to change it to a premium student account. When I go to the student page and press "get premium", I get this message: "It appears that you ...
  • SergioDavid
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Student information not found?

Hello,I recently tried to sign up for the Spotify plus Hulu student deal and my student information could not be found. I’m currently enrolled as a freshman, but I don’t actually start till August. I was wondering if this is the reason my info could ...

  • Newbie
  • Hello, I recently tried to sign up for the Spotify plus Hulu student deal and my student information could not be found. I’m currently enrolled as a freshman, but I don’t actually start till August....
  • Maxim
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Abbonamento non funziona

Ho effettuato il pagamento per spotify studenti ma mi rimane L account in freeMentre i soldi li ha presi. Perché?

  • Casual Listener
  • Ho effettuato il pagamento per spotify studenti ma mi rimane L account in free Mentre i soldi li ha presi. Perché?
  • -5jwl2emo_prk
  • Newbie
  • 4666 Views
  • 26 replies
  • 0 likes
  • 4666 Views
  • 26 replies
  • 0 likes

starting premium when studying abroad

PlanFree/PremiumCountry Norway/ New ZealandDeviceiPhone 6 plusOperating SystemiOS 11 My Question or Issue I am a New Zealand student now taking an exchange in Norway. I recently joined Spotify and would like to upgrade my account to premium, but I do...

  • Casual Listener
  • Plan Free/Premium Country  Norway/ New Zealand Device iPhone 6 plus Operating System iOS 11   My Question or Issue  I am a New Zealand student now taking an exchange in Norwa...
  • Maxim
  • Spotify Star
  • 464 Views
  • 3 replies
  • 0 likes
  • Student
  • 464 Views
  • 3 replies
  • 0 likes

Student Plan Webpage down

I’m trying to switch from the Premium plan to the student discount, however the link on the Spotify website doesn’t work. I cancelled my membership through ITunes and would like to continue with the Premium service.

  • Casual Listener
  • I’m trying to switch from the Premium plan to the student discount, however the link on the Spotify website doesn’t work. I cancelled my membership through ITunes and would like to continue with the ...
  • Luke
  • Spotify Star
  • 524 Views
  • 7 replies
  • 0 likes
  • Student
  • 524 Views
  • 7 replies
  • 0 likes

Solved!! Being charged twice

Plan PremiumMy Question or Issue Hi!i recent checked out the student discount and wanted to switch from regular premium to that campaign however I do not start UNI until August so I ended up not switching. But they still charged me for normal premium...

  • Visitor
  • Plan Premium My Question or Issue  Hi! i recent checked out the student discount and wanted to switch from regular premium to that campaign however I do not start UNI until August so I ended ...
  • Luke
  • Spotify Star
  • 813 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 813 Views
  • 5 replies
  • 0 likes

Student discount for NUS card but not UNIDAYS

Hi there, I've got an NUS extra discount card but don't have UNIDAYS, is there a way I can still access student discount on Spotify? There doesn't seem to be anywhere where I can just write down the card number and it'll give a discount? I'm a studen...

  • Newbie
  • Hi there,   I've got an NUS extra discount card but don't have UNIDAYS, is there a way I can still access student discount on Spotify? There doesn't seem to be anywhere where I can just write ...
  • blondie86
  • Newbie
  • 18249 Views
  • 9 replies
  • 1 likes
  • 18249 Views
  • 9 replies
  • 1 likes

Student Discount Not Applied

Hi! I have premium Spotify, and I just got my student ID today! I wanted to transfer my premium to student premium so I get the discounted rate, but it said it didn't see my ID in the system. I've got it right here. I'm enrolled in Los Angeles Southw...

  • Newbie
  •   Hi! I have premium Spotify, and I just got my student ID today! I wanted to transfer my premium to student premium so I get the discounted rate, but it said it didn't see my ID in the system....
  • Maxim
  • Spotify Star
  • 393 Views
  • 1 replies
  • 1 likes
  • Student
  • 393 Views
  • 1 replies
  • 1 likes

Switching from premium to student discount

Currently I don't have premium and I plan to try the 3 months of premium for .99. This fall, 2018, I will be a student at college and I was wondering how I can get the student discount after my trial is over?

  • Newbie
  • Currently I don't have premium and I plan to try the 3 months of premium for .99. This fall, 2018, I will be a student at college and I was wondering how I can get the student discount after my trial...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discounts for Students

PlanFree/PremiumCountry JapanDeviceiPhone 7Operating SystemiOS My Question or Issue hi! im a college student.i registered premium for student.And that fee was charged from my card.But there is not my school at the form.So i requested to add my school...

  • Newbie
  •   Plan Free/Premium Country  Japan Device iPhone 7 Operating System iOS   My Question or Issue  hi! im a college student. i registered premium for student. And that f...
  • SergioDavid
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment has been made

PlanFreeCountry IrelandDeviceGalaxy S8Operating System My Question or Issue Hi,I was trying to subscribe as a student yesterday but I just cancelled the process in the middle because of documents.But I've just found that the €4.99 is already deducted...

  • Newbie
  • Plan Free Country  Ireland Device Galaxy S8 Operating System     My Question or Issue  Hi, I was trying to subscribe as a student yesterday but I just cancelled the pro...
  • SergioDavid
  • Roadie
  • 406 Views
  • 1 replies
  • 0 likes
  • Payment
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Devolver parte del descuento

PlanPremiumCountry EspañaDevice iPhone X Operating SystemiOS 10 My Question or Issue He disfrutado del descuento para estudiantes hasta ayer, que me cobraron 10€ de nuevo sin avisar que finalizaba dicho descuento. Esta mañana he vuelto a activarlo, y...

  • Casual Listener
  • Plan Premium Country  España Device  iPhone X   Operating System iOS 10   My Question or Issue   He disfrutado del descuento para estudiantes hasta ayer, que me c...
  • Alfredo
  • Roadie
  • 532 Views
  • 3 replies
  • 0 likes
  • Student
  • 532 Views
  • 3 replies
  • 0 likes

My money is gone

PlanPremiumCountry TurkeyDeviceHTC One M7Operating SystemAndroid My Question or Issue I tried to buy the spotify premium for students but I am a secondary school student and I didn't know that it isn't available for me so i kept trying but it didn't ...

  • Casual Listener
  • Plan Premium Country  Turkey Device HTC One M7 Operating System Android   My Question or Issue  I tried to buy the spotify premium for students but I am a secondary school s...
  • Maxim
  • Spotify Star
  • 542 Views
  • 3 replies
  • 1 likes
  • Premium for students money gone
  • 542 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problem with credit card and student discount

My student status has been verified and approved, my university even appears on the list of universities but once I return to put in my credit card, I get an error that says "It looks like your card is from a non-Spotify country.", I'm in Puerto Rico...

  • Newbie
  • My student status has been verified and approved, my university even appears on the list of universities but once I return to put in my credit card, I get an error that says "It looks like your card ...
  • SergioDavid
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes