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Please see below the current ongoing issues which are under investigation.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25125 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25125 Views
  • 19 replies
  • 0 likes

Student premium

I'm from the Czech Republic. For some reason all of the documents I've sent to get my Student Premium were not approved. I've sent documents with my name,name of the university, even my class schedule. The reply is still "Document does not display co...

  • Newbie
  • I'm from the Czech Republic. For some reason all of the documents I've sent to get my Student Premium were not approved. I've sent documents with my name,name of the university, even my class schedul...
  • Hhazzaaa
  • Newbie
  • 436 Views
  • 2 replies
  • 0 likes
  • 436 Views
  • 2 replies
  • 0 likes

Premium Problem

Hello, there's a problem when I updated my premium. It says that I'm not eligible to update it through paying by mobile.

  • Newbie
  • Hello, there's a problem when I updated my premium. It says that I'm not eligible to update it through paying by mobile.
  • Luke
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desconto universitário

Eu estou tentando obter o plano premium universitário, mas quando coloco minhas informações no Sheerid e envio o documento, o site pede para eu fazer longin no sheerid e eu não tenho conta, não sei como criar. Poderiam ajudar?

  • Newbie
  • Eu estou tentando obter o plano premium universitário, mas quando coloco minhas informações no Sheerid e envio o documento, o site pede para eu fazer longin no sheerid e eu não tenho conta, não sei c...
  • Bittencourt
  • Spotify Star
  • 334 Views
  • 2 replies
  • 0 likes
  • Student
  • 334 Views
  • 2 replies
  • 0 likes

Premium Student Renewal

Plan PremiumCountry AmericaDeviceOperating SystemMy Question or Issue I have gotten a notice that my Premium for Students is in need of renewal but everytime i need to reinput my card and college it says it is not verified but i have been using it fo...

  • Casual Listener
  • Plan  Premium Country  America Device Operating System My Question or Issue  I have gotten a notice that my Premium for Students is in need of renewal but everytime i need to r...
  • Keanu_C
  • Community Legend
  • 579 Views
  • 5 replies
  • 0 likes
  • Student
  • 579 Views
  • 5 replies
  • 0 likes

Changing Plan from Premium to Student Plan Error

PlanPremiumCountryUnited States Device Operating System My Question or Issue On the computer every time I try to change my premium plan to a student plan it says "Sommething went wrong. Try again, or get help." Not sure what's going wrong.

  • Newbie
  • Plan Premium Country United States  Device   Operating System     My Question or Issue  On the computer every time I try to change my premium plan to a student plan...
  • Keanu_C
  • Community Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • change plan
    change premium to student
    Student
    student plan
  • 528 Views
  • 1 replies
  • 0 likes

I need an invoice for subscription...

PlanPremiumCountry RODeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue Hi there! I need an invoice (with both companies details including the VAT number). I mention that I'm using it for personal purpose, but I would like to have it p...

  • Casual Listener
  • Plan Premium Country  RO Device Samsung S8 Operating System Android Oreo   My Question or Issue  Hi there! I need an invoice (with both companies details including the V...
  • nikko_dh
  • Casual Listener
  • 1045 Views
  • 4 replies
  • 0 likes
  • Invoice
    premium subscription
  • 1045 Views
  • 4 replies
  • 0 likes

Solved!! Tried to purchase student premium with student discount

I got excited when I saw the premium for students and of course, tried to buy it.Since I'm in the third year of high school the offer isn't made for me. I did get charged though. Will I get an automatic chargeback or do I just have to let the 5€ loss...

  • Newbie
  •      I got excited when I saw the premium for students and of course, tried to buy it. Since I'm in the third year of high school the offer isn't made for me. I did get charged t...
  • Maxim
  • Spotify Star
  • 564 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 564 Views
  • 1 replies
  • 0 likes

Premium for Students - Renew issues

PlanPremium for StudentsCountryPortugalDeviceXiaomi Redmi Note 4Operating SystemAndroid 7.0 I have a "Premium for students" subscription for about 2 years now I think. I renewed my Student status last month and it was successful, but now I logged in ...

  • Newbie
  • Plan Premium for Students Country Portugal Device Xiaomi Redmi Note 4 Operating System Android 7.0   I have a "Premium for students" subscription for about 2 years now I think. I r...
  • Keanu_C
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • Student
    Student Renew
  • 454 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student discount

PlanPremiumCountry AustraliaDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuEI recently upgraded to premium through students discount thinking that I would recieve the 99 cents for three months first to try i...

  • Newbie
  • Plan Premium Country  Australia Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or IssuE I recently upgraded to premium through students...
  • SergioDavid
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • Student
  • 398 Views
  • 1 replies
  • 0 likes

Double Payment

PlanPremiumCountry TurkeyDevice(iPhone 7Plus)Operating System(iOS 11.4) My Question or IssueHi,I am using Student discount since 30.10.2017 and i know that student discount ends after 1 year if you don’t renew.And the date is 7.month of 2018 now.So i...

A75B8C3B-AC1C-4F2B-AF80-E1616C60E94C.png 2DA28104-AEB7-4692-8048-5EC790EE7409.jpeg 9DDFE1A3-61D0-4BC9-88F8-348EAA1282D1.jpeg
  • Casual Listener
  •     Plan Premium Country  Turkey Device (iPhone 7Plus) Operating System (iOS 11.4)   My Question or Issue Hi,I am using Student discount since 30.10.2017 and i know th...
  • Loxer
  • Community Legend
  • 330 Views
  • 2 replies
  • 0 likes
  • Student
  • 330 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kartımdan defalarca para gitti

Ben deniyorum üye olmuyor premiyuma ama kartımdan her denediğim için gitti yardımcı olun ve haylen üye olamadım

  • Newbie
  • Ben deniyorum üye olmuyor premiyuma ama kartımdan her denediğim için gitti yardımcı olun  ve haylen üye olamadım   
  • SergioDavid
  • Roadie
  • 414 Views
  • 1 replies
  • 0 likes
  • yardım
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount in Turkey

Öğrenci üyeliği için transkript yolladım. Banka ile görüşme sağladım hesabımdan 6,99 TL çekilmiş. Bana onay maili gelmedi. Yardımcı olabilirseniz sevinirim. I sent a transcript for student membership. I made an interview with the bank and took 6.99 T...

  • Newbie
  • Öğrenci üyeliği için transkript yolladım. Banka ile görüşme sağladım hesabımdan 6,99 TL çekilmiş. Bana onay maili gelmedi. Yardımcı olabilirseniz sevinirim.       &...
  • SergioDavid
  • Roadie
  • 524 Views
  • 1 replies
  • 0 likes
  • discount
    Student
  • 524 Views
  • 1 replies
  • 0 likes

Student

My bank account has been debited and my spotify account hasn't been activated. I paid for a student account.

  • Casual Listener
  • My bank account has been debited and my spotify account hasn't been activated. I paid for a student account.
  • kejt_
  • Community Legend
  • 323 Views
  • 1 replies
  • 1 likes
  • 323 Views
  • 1 replies
  • 1 likes

Greece Student Discount

PlanFree/PremiumCountry GreeceDeviceSamsung Galaxy A5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm a university student from Greece and I tried signing up for the Student's Discount Premium. I entered my card details...

  • Newbie
  • Plan Free/Premium Country  Greece Device Samsung Galaxy A5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm a university student from Greec...
  • kejt_
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • Student
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I’ve applied for the Student Discount and got approved but I can’t complete my application because the link that SheerID provided is not there.

  • Newbie
  • I’ve applied for the Student Discount and got approved but I can’t complete my application because the link that SheerID provided is not there.  
  • SergioDavid
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Student Discount Payment Problem

PlanFree(for now)CountryTurkeyMy Question or IssueHey, I tried to upgrade my account to premium with student discount. It was going well, i choose my university, proceeded. But on the page where you upload required files, i stuck. Then i tried to ref...

  • Casual Listener
  • Plan Free(for now) Country Turkey My Question or Issue Hey, I tried to upgrade my account to premium with student discount. It was going well, i choose my university, proceeded. But on...
  • Maxim
  • Spotify Star
  • 539 Views
  • 3 replies
  • 0 likes
  • discount
    Payment Problems
    Student
  • 539 Views
  • 3 replies
  • 0 likes

UK Student Premium

PlanFree/PremiumCountry - United Kingdom My Question or Issue I am an American student in the UK attempting to subscribe to Spotify premium through student rates. The Sheer ID manual verification states that it is only for US Title IV schools which m...

  • Casual Listener
  • Plan Free/Premium Country - United Kingdom       My Question or Issue   I am an American student in the UK attempting to subscribe to Spotify premium through student rates...
  • Maxim
  • Spotify Star
  • 504 Views
  • 3 replies
  • 0 likes
  • 504 Views
  • 3 replies
  • 0 likes

Students subscription

PlanPremiumCountry Czech Republic My Question or Issue Hi. Could you tell me, please, if I can use student discount? I'm a student from Czech Republic Thank you for your answer,Best regards,Igor

  • Newbie
  • Plan Premium Country  Czech Republic   My Question or Issue  Hi. Could you tell me, please, if I can use student discount? I'm a student from Czech Republic   Thank you fo...
  • Bethany_Dawn
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • Czech Republic
    Student
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem Verifying Student Account

Hi, I have recently become a student and I'm trying to add this discount to my account, but I cannot get it to verify. My spotify account is connected to facebook which uses my personal email, and I was wondering if that's part of the problem, since ...

  • Newbie
  • Hi, I have recently become a student and I'm trying to add this discount to my account, but I cannot get it to verify. My spotify account is connected to facebook which uses my personal email, and I ...
  • SergioDavid
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • Student
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student's Discount isn't working...

Hello,I was trying to acquire Spotify Premium with the student's discount. I filled my credit card's number and I was redirected to sheerid, although I wasn't asked to submit any kind of document. The only thing I did, after searching the site a litt...

  • Newbie
  • Hello, I was trying to acquire Spotify Premium with the student's discount. I filled my credit card's number and I was redirected to sheerid, although I wasn't asked to submit any kind of document. ...
  • SergioDavid
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Student
  • 298 Views
  • 1 replies
  • 0 likes