Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25137 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25137 Views
  • 19 replies
  • 0 likes

Superuser Contribution Cambio de país

Cree una cuenta de Spotify, automáticamente me tomó el pais donde estoy viviendo (Suiza) quiero poner el plan estudiantil Premium, pero mi meto de pago es con mi tarjeta de crédito Colombiana ( soy colombiano y me mude a Suiza hace un tiempo) hago to...

  • Newbie
  • Cree una cuenta de Spotify, automáticamente me tomó el pais donde estoy viviendo (Suiza) quiero poner el plan estudiantil Premium, pero mi meto de pago es con mi tarjeta de crédito Colombiana ( soy c...
  • SergioDavid
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for student

I received a student membership and it was confirmed that I am a student. The monthly fee is a notice that the payment was unsuccessful even though it was withdrawn from the card. So I guess my premium membership can not be completed. I am still usin...

  • Newbie
  • I received a student membership and it was confirmed that I am a student. The monthly fee is a notice that the payment was unsuccessful even though it was withdrawn from the card. So I guess my premi...
  • SergioDavid
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Tentei assinar o premium para estudantes, porém não aparecia minha faculdade. Cancelei, mas ainda assim a cobrança foi feita no meu cartão.

  • Newbie
  • Tentei assinar o premium para estudantes, porém não aparecia minha faculdade. Cancelei, mas ainda assim a cobrança foi feita no meu cartão.
  • Bittencourt
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTİFY STUDENT discount

Hi, I applied for spotify student discount and I approve that I am a SheerlID student. but when I click on this e-mail confirmation, I get the unsuccessful payment. please help. is still not premium, even though 3 times payment from my card

  • Newbie
  • Hi, I applied for spotify student discount and I approve that I am a SheerlID student. but when I click on this e-mail confirmation, I get the unsuccessful payment. please help. is still not premium,...
  • SergioDavid
  • Roadie
  • 424 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Student
  • 424 Views
  • 1 replies
  • 0 likes

Plano Estudante

Bom dia, eu enviei os documentos que foi solicitado comprovando minha situação de estudante, porém não recebi resposta alguma... nenhum e-mail, quando entro na minha conta do Spotify não aparece NADA que eu tenho solicitado o plano de estudante, nem ...

  • Newbie
  • Bom dia, eu enviei os documentos que foi solicitado comprovando minha situação de estudante, porém não recebi resposta alguma... nenhum e-mail, quando entro na minha conta do Spotify não aparece NADA...
  • user-removed
  • Not applicable
  • 352 Views
  • 2 replies
  • 1 likes
  • 352 Views
  • 2 replies
  • 1 likes

Student discount sub

I payed for it with the Stu sub I send the photo with my I’d its ending like 2021 and they denied it but they didn’t say nothing about the money back ...

  • Newbie
  • I payed for it with the Stu sub I send the photo with my I’d its ending like 2021 and they denied it but they didn’t say nothing about the money back ...
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

student discount

I want to get a premium account for students. When i fill the form, spotify took the pay from me but didn’t give me the premium. I verified my student certificate and get an e-mail to use student discount but when i click i get an error. It says: thi...

  • Newbie
  • I want to get a premium account for students. When i fill the form, spotify took the pay from me but didn’t give me the premium. I verified my student certificate and get an e-mail to use student d...
  • kejt_
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

losing money

hej...jeg skulle melde mig på student men min skole kunne ikk findes, men i har trukket 49kr fra min konto og det syntes jeg ikk man kan når jeg ikke kan bruge det! vil meget gerne have mine penge tilbage

  • Newbie
  • hej... jeg skulle melde mig på student men min skole kunne ikk findes, men i har trukket 49kr fra min konto og det syntes jeg ikk man kan når jeg ikke kan bruge det! vil meget gerne have mine peng...
  • Mads24
  • Newbie
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! Cannot buy premium because I uses to use a vpn

Ok so im a student from israel and just recently Spotify was officially introduced to us, up untill then i used a vpn to use your app and now when i try to get a premium it won't let me. It says invalid ZIP code. I have tried deleting the app and re-...

  • Casual Listener
  • Ok so im a student from israel and just recently Spotify was officially introduced to us, up untill then i used a vpn to use your app and now when i try to get a premium it won't let me. It says inva...
  • Luke
  • Spotify Star
  • 2149 Views
  • 1 replies
  • 0 likes
  • Student
  • 2149 Views
  • 1 replies
  • 0 likes

Superuser Contribution hulu and spotify

I have Hulu student and i want to get access to Hulu, but there is no botton on my account overview that says "Activate Hulu."How do I gain access?Thanks

  • Newbie
  • I have Hulu student and i want to get access to Hulu, but there is no botton on my account overview that says "Activate Hulu." How do I gain access? Thanks
  • SergioDavid
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! No PayPal Option for students discount?

Hello,I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student dicounted upgrade there is a PayPal-option so I thought this ...

  • Newbie
  • Hello, I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student dicounte...
  • Bethany_Dawn
  • Community Legend
  • 1637 Views
  • 3 replies
  • 0 likes
  • dealbreaker
    paypal
    Student
  • 1637 Views
  • 3 replies
  • 0 likes

Studentenrabatt akzeptiert, zahle trotzdem 9,99€ pro monat

Guten Abend, ich habe soeben den Studentenrabatt via Unidays eingelöst, welcher auch aktiviert wurde, dennoch zeigt mir mein Spotify-Konto an, dass ich monatlich 9,99€ zahlen soll. Aktuell habe ich noch eine Rechnung ausstehen, ist es möglich hier eb...

  • Newbie
  • Guten Abend,   ich habe soeben den Studentenrabatt via Unidays eingelöst, welcher auch aktiviert wurde, dennoch zeigt mir mein Spotify-Konto an, dass ich monatlich 9,99€ zahlen soll. Aktuell h...
  • madsab0110
  • Newbie
  • 470 Views
  • 1 replies
  • 1 likes
  • 470 Views
  • 1 replies
  • 1 likes

Spotify Universitário

Troquei meu plano premium para o plano universitário mas não recebi nenhuma e-mail de confirmação ainda. Conclusão: estou sem o premium.O que faço?

  • Newbie
  • Troquei meu plano premium para o plano universitário mas não recebi nenhuma e-mail de confirmação ainda. Conclusão: estou sem o premium. O que faço? 
  • Bittencourt
  • Spotify Star
  • 700 Views
  • 3 replies
  • 0 likes
  • 700 Views
  • 3 replies
  • 0 likes

Compre la suscripcion de estudiantes y me aparece free..

El dia de hoy compre la suscripcion de estudiantes y como mi escuela no estaba regstrada la registre y me aparecion que mis datos se habian enviado correctamente, el problema fue que al momento de checar el estado de mi cueta me aparece que mi cuenta...

  • Casual Listener
  • El dia de hoy compre la suscripcion de estudiantes y como mi escuela no estaba regstrada la registre y me aparecion que mis datos se habian enviado correctamente, el problema fue que al momento de ch...
  • user-removed
  • Not applicable
  • 2144 Views
  • 7 replies
  • 2 likes
  • 2144 Views
  • 7 replies
  • 2 likes

Superuser Contribution Student Discount Registeration

I have completed the necessery processes and price was taken by spotify, but i have not got any mail about sheer id. I'm still have a free account. I tried many times to check my e_mail box and other categories also.

  • Casual Listener
  • I have completed the necessery processes and price was taken by spotify, but i have not got any mail about sheer id. I'm still have a free account. I tried many times to check my e_mail box and other...
  • Melody
  • Spotify
  • 476 Views
  • 3 replies
  • 0 likes
  • Student
  • 476 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Offline

Hello, I have spotify premium for students.And why cant I downald music form my computer?On the phone it works perferctly?

  • Newbie
  • Hello,   I have spotify premium for students. And why cant I downald music form my computer? On the phone it works perferctly?
  • MaríaCamila
  • Roadie
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student discount

Dear Spotify Today Informatie the e-mail from SheerID that my account has been verified and that I now have the student discount. However when checking my account it still says I have to pay the full price? How can I change this? Thank you in advance

  • Newbie
  • Dear Spotify   Today Informatie the e-mail from SheerID that my account has been verified and that I now have the student discount. However when checking my account it still says I have to pay...
  • MaríaCamila
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • Student
  • 253 Views
  • 1 replies
  • 0 likes

Meu plano de estudante foi cobrado duas vezes

O meu plano foi cobrado duas vezes na mesma fatura do cartão de crédito, gostaria que o Spotify retirasse essa cobrança em duplicidade da minha conta.

  • Casual Listener
  • O meu plano foi cobrado duas vezes na mesma fatura do cartão de crédito, gostaria que o Spotify retirasse essa cobrança em duplicidade da minha conta.
  • Bittencourt
  • Spotify Star
  • 469 Views
  • 5 replies
  • 0 likes
  • 469 Views
  • 5 replies
  • 0 likes

advertisments after studentdiscount

I have recently upgraded my account to a student premium, but I still get advertisments after listening to a few songs. Is that normal??

  • Newbie
  • I have recently upgraded my account to a student premium, but I still get advertisments after listening to a few songs. Is that normal??
  • LeoRager
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student

I applied for student discount and i paid it on my credit card. I still do not have premium account. Any link was sent to my email, my account is linked with facebook. What's the problem? I paid it, i want to get money back or a spotify premium. *sni...

  • Newbie
  • I applied for student discount and i paid it on my credit card. I still do not have premium account. Any link was sent to my email, my account is linked with facebook. What's the problem? I paid...
  • MaríaCamila
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes