Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I am a student and subscribed to Spotify premium as such, but now I’m being charged the full price instead of 50%. Does the discount apply as long as I’m still a student? If so, how can I get my rate updated and reimbursed for when I was charged too ...
Ingresé la tarjeta para realizar el pago de spotify student, me realizó el conro de 49.90, tuve un problema con la computadora y cerro la ventana por lo que no pude llevar a cabo la verificación, quiero hace la verificación o que me regresen mi diner...
I started an account for student premium but put the wrong school in and it still charged me and I’m nervous to put my card number in again because I don’t want to be charged twice. Will it charge me again if I try again??
Need help, to cancel a purchase made and discounted on the credit card as a student.I relayed the purchase today how can I cancel and get the premium account ?
Ho già l'abbonamento premium e voglio passare a quello scontato dello studenti ma mi fa nuovamente inserire la carta. Se la inserisco, il mio abbonamento premium si sostituisce o me lo fa pagare due volte? Grazie
I changed my payment info for Spotify. And I have been paying for the student discount which includes Hulu and Spotify Premium. While my Spotify premium is working my Hulu account will not work.
I have problem with premium. I was writing a wrong e mail and if wrong account has premium(not mine) and i dont want pay this preimum ....how can i solve this problems I mean İ have problem with premium account , I attempted bought a student premium ...
I tried to subscribe to the Student offer and I enter my card details. After entering my card details they need to do some verification and I don't want to wait for. I tried to subscribe to premium now and enter again my card details and it was succe...
I had normal spotify Premium for a while and then I cancelled It bcause of the money, then I Discovered the student. I am a student, I've sent documm and even connected on my campus wifi but appears a message saying that I have the offer already, but...
Hi, my credit card shows that the fee was paid but when i log in my account shows itself as a fee pocket. Iwas paid gor premium packet for students. I am in a trouble. Please help me
I tried to buy student spotify for 5 euros, but I’m just at high school... so, 5 euros lost from my bank account but I didn’t get this student spotify, how I can get my money back?
Am I obligated to be subscribed and pay for premium during those 12 months or I can cancel it and not pay at anytime?
Hi, i'm a student in Belgium and i'm interested in spotify premium student plan, however i only have paypal. Is there a way i can select the student plan and pay with paypal. it's really annoying that students can only pay through visa/mastercard, wh...
Boa tarde!Fui renovar a conta para a universitária porem na hora que solicitou um comprovante de estudante, o meu celular não abriu a opção de carregar arquivo... já foi cobrado no meu cartão de crédito o valor e nao consigo voltar naquela pagina par...
I have spotify student but for some reason I dont see the hulu activation link in my account page. what can i do?
I am a student at a university in a different state from which my parents live. I still go home for the holidays and breaks, but am about to graduate and move somewhere else permanently. I was going to purchase Spotify family for my parents (neither ...
Hi, I am from the Netherlands and want to purchase an Premium account with student discount. However, I only saw the option 'pay with creditcard' on the screen. Why can't I pay with iDeal?
Recently had to reverify my student status, and during that time lost my ability to use hulu because my spotify changed to the 9.99 regular premium version. Now that I have gotten back to "Premium for Students and Hulu" I can't seem to find where to ...
Salve, sul sito c'e' scritto che l'abbonamento for Students si puo' rinnovare dopo i primi 12 mesi, per ulteriori 12. Come si fa? C'e' scritto che saranno loro a contattarti.
Hello,I've been in class at FSCJ since September, and my student status is not being recognized by whatever system is checking. I can provide proof to a consultant. Meanwhile, my bank account has pending charges and my spotify account remains under f...