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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26397 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26397 Views
  • 20 replies
  • 0 likes

Superuser Contribution Student Discount Issues

I was logged on to my friends page without knowing when I signed up for my student premium account. I realized the mistake and had him cancel it so that I could set it up on my own account. Now it says that there is already a student using my informa...

  • Newbie
  • I was logged on to my friends page without knowing when I signed up for my student premium account. I realized the mistake and had him cancel it so that I could set it up on my own account. Now it sa...
  • Alfredo
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged more

Hi, I was charged 9.99 for a student membership when I usually pay 4.99. Why? And can I get my money back?

  • Newbie
  • Hi,  I was charged 9.99 for a student membership when I usually pay 4.99. Why? And can I get my money back? 
  • Alfredo
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount with Different Email

Hi! I just applied for my student discount, but my Spotify account is currently linked with my facebook account -- which is not connected to my college email ID. While applying, I only entered the name of my college (wasn't asked to enter college ema...

  • Casual Listener
  • Hi! I just applied for my student discount, but my Spotify account is currently linked with my facebook account -- which is not connected to my college email ID. While applying, I only ente...
  • Bethany_Dawn
  • Community Legend
  • 23821 Views
  • 3 replies
  • 0 likes
  • college student discount
    Student discount USA
  • 23821 Views
  • 3 replies
  • 0 likes

Student HELP

I am a student.I paid for the student package.1. Much money was taken. (6.99 , 7,16)2.I can not see the money I paid.I demand a refund..

  • Casual Listener
  • I am a student.I paid for the student package. 1. Much money was taken. (6.99 , 7,16) 2.I can not see the money I paid. I demand a refund..    
  • dogukansahil
  • Casual Listener
  • 617 Views
  • 3 replies
  • 0 likes
  • Help
    Student
  • 617 Views
  • 3 replies
  • 0 likes

Verlaengerung von Spotify Student nicht moeglich

HelloI would Like to reactivate my students Account but it doesnt work. I'm an active member of UNIDAYS.Please Help me I'm Not able to pay for the normal premium fees.

  • Newbie
  • Hello I would Like to reactivate my students Account but it doesnt work. I'm an active member of UNIDAYS. Please Help me I'm Not able to pay for the normal premium fees.
  • LeoRager
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Problems with switching to student discount

I'm honestly becoming very frustrated with waiting and trying again multiple times to get this discount. I can barely afford the $9.99+ premium and now that I'm a college student I need anything I can get. I've tried on so many occasions since I got ...

  • Casual Listener
  • I'm honestly becoming very frustrated with waiting and trying again multiple times to get this discount. I can barely afford the $9.99+ premium and now that I'm a college student I need anything I ca...
  • lexxusliebe
  • Casual Listener
  • 378 Views
  • 2 replies
  • 0 likes
  • 378 Views
  • 2 replies
  • 0 likes

Cannot access Hulu

So I got the new Student deal with Spotify premium and Hulu for $5, but when I click on the link to activate Hulu, it always says "page not found".

  • Newbie
  • So I got the new Student deal with Spotify premium and Hulu for $5, but when I click on the link to activate Hulu, it always says "page not found". 
  • Confused17
  • Newbie
  • 6926 Views
  • 6 replies
  • 23 likes
  • 6926 Views
  • 6 replies
  • 23 likes

Skaffade studentrabatt, betalade pengar, och kunde inte verifera

Hej, jag hade precis forsokt skaffa studentrabatt, pengarna hade dragits fran min konto. Den roliga grejen ar att min skola (gymnasieskola) finns inte pa listan sa jag hade precis forlorat 50kr. Nagra ideer forutom aldrig anvanda spotify igen??? Tack...

  • Newbie
  • Hej, jag hade precis forsokt skaffa studentrabatt, pengarna hade dragits fran min konto. Den roliga grejen ar att min skola (gymnasieskola) finns inte pa listan sa jag hade precis forlorat 50kr. Nagr...
  • Noway617
  • Newbie
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discounts

When I try to apply for student discounts i get an error message saying unidays has embedded me to many times and get a grey screen. How do i fix this?

  • Newbie
  • When I try to apply for student discounts i get an error message saying unidays has embedded me to many times and get a grey screen. How do i fix this?
  • SergioDavid
  • Roadie
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

premium account problems

i paid for student account twice and I still dont have a premium 

  • Newbie
  • i paid for student account twice and I still dont have a premium 
  • LeoRager
  • Community Legend
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
  • 1 likes

I already have a premium account (9.99), but want to switch to student premium

Hi y'all. I already have a premium account that I pay 9.99 a month for, but I re enrolled in school and want to switch to the student premium. Do I need to cancel my subscription all together and then re sign up? If I do that, will my playlists still...

  • Newbie
  • Hi y'all. I already have a premium account that I pay 9.99 a month for, but I re enrolled in school and want to switch to the student premium. Do I need to cancel my subscription all together and the...
  • Bethany_Dawn
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Student
  • 314 Views
  • 1 replies
  • 0 likes

Plan universitario

mi perfil es rodolfo_torres_gonzalez , he realizado el pago plan universitario 4 veces, pensando ya que nunca se activo como tal , necesito la devolucion del pago, sigo siendo spotify free.

  • Newbie
  •   mi perfil es rodolfo_torres_gonzalez , he realizado el pago plan universitario 4 veces, pensando ya que nunca se activo como tal , necesito la devolucion del pago, sigo siendo spotify free.
  • credger_00
  • Casual Listener
  • 374 Views
  • 3 replies
  • 0 likes
  • Student
  • 374 Views
  • 3 replies
  • 0 likes

Studentenaccount

Hallo!Ich wuerde gerne Spotify Premium fuer Studenten fuer 4,99 € aktivieren, jedoch habe ich leider keine Kreditkarte. Was mache ich jetzt?Lg Anna

  • Newbie
  • Hallo! Ich wuerde gerne Spotify Premium fuer Studenten fuer 4,99 € aktivieren, jedoch habe ich leider keine Kreditkarte. Was mache ich jetzt? Lg Anna
  • MattSuda
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

I demand a payback

I heard you have a discount for students. I am a highschool student but your discount only effects university students so i didnt activate my student form. At the time when I checked my credit card movements, I realized you already took money from ca...

  • Newbie
  • I heard you have a discount for students. I am a highschool student but your discount only effects university students so i didnt activate my student form. At the time when I  checked my c...
  • phan_times
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • Student
  • 402 Views
  • 1 replies
  • 0 likes

Solved!! paid for student premium but didn't get premium

I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's the receipt for the transaction:

  • Casual Listener
  • I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's t...
  • ragist
  • Casual Listener
  • 1001 Views
  • 4 replies
  • 0 likes
  • Payment
    Premium
    Student
  • 1001 Views
  • 4 replies
  • 0 likes

Hulu and Spotify Discount Linking Account

I'm having trouble authorizing my hulu account with my spotify account for the student discount. The help site said to wait 24 hours, and I did that about a week or two ago and I still haven't had any luck. I only had to renew my subscription, becaus...

  • Newbie
  • I'm having trouble authorizing my hulu account with my spotify account for the student discount. The help site said to wait 24 hours, and I did that about a week or two ago and I still haven't had an...
  • phan_times
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium for students

So I verified my account as a student but the link in the email leads me to a website which shows me that the page no longer exists. I have my main spotify account linked to a gmail account yet I registered my univerity mail in SheerID, I dont know i...

  • Casual Listener
  • So I verified my account as a student but the link in the email leads me to a website which shows me that the page no longer exists.  I have my main spotify account linked to a gmail account ye...
  • Alfredo
  • Roadie
  • 831 Views
  • 3 replies
  • 0 likes
  • Help
    Premium
    Student
  • 831 Views
  • 3 replies
  • 0 likes

Double charge

Why am I getting a double charge for student subscription? 

  • Newbie
  • Why am I getting a double charge for student subscription? 
  • phan_times
  • Community Legend
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Boa noite

Alguem pode me ajudar? Fiz o plano de 8,50 na conta premium como estudante meu cartao passou mais ainda esta aparecendo como free

  • Newbie
  • Alguem pode me ajudar? Fiz o plano de 8,50 na conta premium como estudante meu cartao passou mais ainda esta aparecendo como free
  • Bittencourt
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes