Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I tried to sign up for Spotify Premium w/ Hulu for students. I am currently a student and Spotify recognizes the college that I attend, but it could not be verified that I am a student with them. Is there anything I can do?
I got mail from SheerID.They sent confirmation link,but I got "This page is no longer avaible" error.
I got my student ID verified and received the email saying 'complete purchase'. When I click on the link it takes me back to a page advertising Spotify Premium and not completing my purchase. My account still lists as $11.99 a month premium. Thanks i...
I have had the same student membership number for three years but now I cannot get Spotify Premium with a student discount, why is this? The website is saying they no longer recognise my institution? Please help
I've had my subscription payment failed. Now, my account has reverted over to regular Premium and I can't reverify as a Student,because the site says that I'm already verified. What do I do?
Hi recently applied for the student discount and I have received the email stating I have been verified by SheerID. But the link provided in the email takes me only to this link. https://www.spotify.com/au/student/ Is this were it is ment to take me ...
Hi, I tried to upgrade my Spotify for Student Subscriptions using my Skrill credit card. It doesn't work, it said that 'Your card comes from a country where Spotify has not yet been launched.' how's it possible? I live in Netherland and I bought the ...
can't get spotify discount when I live in quebec but study in ottawa, ON which is completly stupid. why does the rest of the country have it but not us.
I live in Finland and I want to get the student subcription but I might be too young for it.
I have been a student using spotify since last march and I do not graduate until May 2018. For some reason spotify decided to charge me full price and ask me to resubscribe as a student. I am very confused by how they determine when I needed to resub...
Hi everyone, I am currently using Spotify Premium with the student discount. But that is going to expire in January 2018. What do I do or How do I inform Spotify that I am still a college student?
So I already have premium, but its not the student premium, is there any way I can hook up my spotify to get student premium and hulu?? I am a college student!
So my girlfiend went to sign up for spotify to get the student discount. She made an account with her college student email. When she went to enter her info to varify she is elligable, it said her credentials were already being used. Is there a way t...
Hi, I received the email from SheerID with the link to confirm the students discount. But when I click on it, I receive a 500 error so I can't activate my subscription. What should I do? Thanks
hey, anybody can help me with getting my money back? i just don't understand. they just melted after i upraded to premium
Hello,I am a student. I bought a premium a few days ago and i sent the photo of student ID. Payment was made but the premium still did not start. Please help me. I want to use Spotify..
I have been a member for over a year as a student premium account and I switched credit cards and forgot to add it. I missed the payment and now it says it can't verify me as a student anymore even though I'm in college.
SO I have a student account that comes with a free hulu subscription, but last month ti completely kicked me off and i called Hulu and they deleted all my history of ever having an account. They said I could just remake a new accound through spotify ...
I want a premium account , but have the problem that i already have a account on unidays but want to delete this account who only is connected with unidays and want to start a premium abonement with a account i always use. Can somebody help me please...
I want a premium account , but have the problem that i already have a account on unidays but want to delete this account who only is connected with unidays and want to start a premium abonement with a account i always use. Can somebody help me please...