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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24489 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24489 Views
  • 18 replies
  • 0 likes

Need help

I recently signed up for the student plan because my premium planned finished. I entered the wrong email that my Spotify account was linked to. Will that make a difference? Because I already payed the 4.99. Need answers and I don't want to pay again ...

  • Newbie
  • I recently signed up for the student plan because my premium planned finished. I entered the wrong email that my Spotify account was linked to. Will that make a difference? Because I already payed th...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

St discount

Hi, i am a student at university of crete, in greece. My university department wasnt listed correctly so i wasnt accepted the cirat time i applied. I m trying to apply for student's premium again but my payment always fails. What should i do?

  • Newbie
  • Hi, i am a student at university of crete, in greece. My university department wasnt listed correctly so i wasnt accepted the cirat time i applied. I m trying to apply for student's premium again but...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Solved!! student premium payment error

When I can not select the file in the package transfer, I demand 3 times of the shooting from my card to be returned

  • Casual Listener
  • When I can not select the file in the package transfer, I demand 3 times of the shooting from my card to be returned
  • Std123
  • Casual Listener
  • 413 Views
  • 2 replies
  • 0 likes
  • 413 Views
  • 2 replies
  • 0 likes

Merging existing Spotify and Hulu accounts with student bundle

I have a free Spotify account. I have a limited commercials Hulu account. I want to be able to use both of them for the student bundle price.

  • Newbie
  • I have a free Spotify account. I have a limited commercials Hulu account. I want to be able to use both of them for the student bundle price. 
  • LeoRager
  • Community Legend
  • 1139 Views
  • 1 replies
  • 0 likes
  • 1139 Views
  • 1 replies
  • 0 likes

Help

Why can't I pay for my student discount with a 25 dollar visa gift card

  • Newbie
  • Why can't I pay for my student discount with a 25 dollar visa gift card
  • LeoRager
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Invalid for a student discount

Im trying to sign up for the student discount, but after i put my information it says it invalid for student dicount, when im clearly a student, it hasent even ask me for information to provide.

  • Newbie
  • Im trying to sign up for the student discount, but after i put my information it says it invalid for student dicount, when im clearly a student, it hasent even ask me for information to provide.
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Problem verifying school in Brisbane Australia to access Student Discount

Hi, my daughter attends San Sisto College in Carina, Brisbane. We have been trying for weeks to get Spotify to verify this school so that my daughter (and scores of other students at her school) can access Spotify Student Membership. We have provided...

  • Newbie
  • Hi, my daughter attends San Sisto College in Carina, Brisbane. We have been trying for weeks to get Spotify to verify this school so that my daughter (and scores of other students at her school) c...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Can't confirm I am a student

Hi! I am trying to get the spotify student account and I used my school email and I go to an accredited college (University of South Carolina Beaufort) however it is still saying it can't confirm me as a student. Why? Help!

  • Newbie
  • Hi! I am trying to get the spotify student account and I used my school email and I go to an accredited college (University of South Carolina Beaufort) however it is still saying it can't confirm me ...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

UK born student studying in ROI

Hi, I am from Northern Ireland and currently studying in the Republic of Ireland. Since I don't study in the UK I don't have a student number that is accepted by uni days to get my student discount, however when I try to apply for the Irish student d...

  • Newbie
  • Hi, I am from Northern Ireland and currently studying in the Republic of Ireland. Since I don't study in the UK I don't have a student number that is accepted by uni days to get my student discount, ...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! HTTP 500 error when activating student discount

1. Applied for student discount.2. Got the verification e-mail that my university membership was confirmed, and I should click the button to finalize the order.3. Clicked the button link to finalize the order.4. HTTP 500 error.5. Repeat 3–4 ad infini...

  • Music Fan
  • 1. Applied for student discount. 2. Got the verification e-mail that my university membership was confirmed, and I should click the button to finalize the order. 3. Clicked the button link to final...
  • Axlite
  • Music Fan
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Student Discount

I got an email saying it's time to renew my subscription to keep my student discount, so I did but it says my student credentials are already associated with another account but I don't have another one...

  • Newbie
  • I got an email saying it's time to renew my subscription to keep my student discount, so I did but it says my student credentials are already associated with another account but I don't have another ...
  • 533 Views
  • 0 replies
  • 0 likes
  • 533 Views
  • 0 replies
  • 0 likes

Student account

I had a student account that came with Hulu, I did not renew it in time, but I have done so now, and my next bill says it will only be 4.99. I however cannot log into Hulu until my next bill comes due, I contacted Hulu and they said to contact Spotif...

  • Newbie
  • I had a student account that came with Hulu, I did not renew it in time, but I have done so now, and my next bill says it will only be 4.99.  I however cannot log into Hulu until my next bill co...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Question regarding studying abroad / student discount

Hi everyone,I am currently studying via distance learning in a different country than I live, how can I get the student discount? The country of payment and country of the university where I study are not the same.... (I live in Switzerland and study...

  • Newbie
  • Hi everyone, I am currently studying via distance learning in a different country than I live, how can I get the student discount? The country of payment and country of the university where I study ...
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Re: Premium Offer

I made the subscribe students of spotify (In the month of November) which was automatically renewed yesterday taking away the money from the card .. if I cancel today the subscription, the money will be given back to me or are they lost?

  • Newbie
  •  I made the subscribe students of spotify (In the month of November) which was automatically renewed yesterday taking away the money from the card .. if I cancel today the subscription, the m...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Student discount

I was logged in at my dads account accidentally while I was taking the student discount. Afterwards I canceled the discount at my dads account and I logged in at my own account. I wanted to take the student discount but it's not possible anymore. I m...

  • Casual Listener
  • I was logged in at my dads account accidentally while I was taking the student discount. Afterwards I canceled the discount at my dads account and I logged in at my own account. I wanted to take the ...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Charged Twice while joining Student Discount

I was doing the student Discount Thing and when I was at the point where I was supposed to upload my student files, I pressed the upload button but nothing appeared (this is all in the app), after I realized that the app isn't gonna work,I did the wh...

  • Regular
  • I was doing the student Discount Thing and when I was at the point where I was supposed to upload my student files, I pressed the upload button but nothing appeared (this is all in the app), after I ...
  • Alfredo
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does not change from normal to student

I signed up to Spotify Student months ago and I uploaded a document proving I'm a student. But my account never changed. It didnt register to student. Therefore I'm still paying full price. I am a student, and now when I try to change my account to s...

  • Newbie
  • I signed up to Spotify Student months ago and I uploaded a document proving I'm a student.  But my account never changed. It didnt register to student. Therefore I'm still paying full price.&nb...
  • Alfredo
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verifying student status

Hi there, I was using the student premium option up until recently when I realized that I had switched back over to the full premium price. I tried to renew my prescription but it is saying that I cannot be verified at a student anymore. I do not cur...

  • Newbie
  • Hi there,   I was using the student premium option up until recently when I realized that I had switched back over to the full premium price. I tried to renew my prescription but it is saying ...
  • Alfredo
  • Roadie
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution UNI DAYS PROBLEMS, college doesn't use 'UNI DAYS' so i'm not eligible for discount??

I am currently a student and i have tried to reach spotify a few times on this matter , on social media and other sorts , still cant get an answer or why i am any diffrent for people whos education uses "uni days" ???doesnt seem right and simply by n...

  • Newbie
  • I am currently a student and i have tried to reach spotify a few times on this matter , on social media and other sorts , still cant get an answer or why i am any diffrent for people whos education u...
  • Alfredo
  • Roadie
  • 609 Views
  • 1 replies
  • 0 likes
  • 609 Views
  • 1 replies
  • 0 likes