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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24691 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24691 Views
  • 18 replies
  • 0 likes

Superuser Contribution Payment issues

I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?

  • Newbie
  • I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?
  • Alfredo
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution College student being away from home

I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family plan? Or will he have to get a separate plan?

  • Newbie
  • I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family p...
  • Alfredo
  • Roadie
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

descuento universitario

Que talme quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiantecomo se puede solucionar

  • Newbie
  • Que tal me quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiante ...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Me suscribí a Spotify universitario pero aún tengo Spotify free y ya se hizo el pago

Hola qué tal me suscribí a Spotify premium universitario y adjunte mi credencial de estudiante vigente, el cobro se realizó pero sigo con Spotify free y necesito saber cuantos días tardan en verificar por qué no me llego absolutamente ningún correo y...

  • Newbie
  • Hola qué tal me suscribí a Spotify premium universitario y adjunte mi credencial de estudiante vigente, el cobro se realizó pero sigo con Spotify free y necesito saber cuantos días tardan en verifica...
  • Dayanaxell
  • Newbie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

It wont let me buy spotify student premium

This message keeps coming up..Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I have funds in my bank account and its just not working.. I have also seen a...

  • Newbie
  • This message keeps coming up.. Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I have funds in my b...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Discount - Wrong payment

Hi I replyed for the student discountin in April, and i were approved successfully for the student discount on April 26. I have just found out that I have paid 99 DKK since April instead of the 49 DKK I'm promised with the student discount. What do I...

  • Newbie
  • Hi  I replyed for the student discountin in April, and i were approved successfully for the student discount on April 26.  I have just found out that I have paid 99 DKK si...
  • Alfredo
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

i pay my 2 usd for student discount premium.But i didnt get the premium i want to cancel it and buy normal premium...what should i do?

  • Newbie
  • i pay my 2 usd for student discount premium.But i didnt get the premium i want to cancel it and buy normal premium...what should i do?
  • Alfredo
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution When asked to put the country where I study, I can't find the UK (Student discount)

Hey I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here is that I can choose among countries such as Finland, Spain...

  • Newbie
  • Hey   I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here...
  • Alfredo
  • Roadie
  • 842 Views
  • 1 replies
  • 0 likes
  • 842 Views
  • 1 replies
  • 0 likes

Superuser Contribution renewed student discount but got charged regular premium

i forgot to renew my student discount and then spotify charged me the regular premium price. I just went and renewed my student discount. Is there anyway i can get some of my money back?

  • Newbie
  • i forgot to renew my student discount and then spotify charged me the regular premium price. I just went and renewed my student discount. Is there anyway i can get some of my money back?
  • Alfredo
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help getting student discount

I tried switching to a student discount and I need help verifying that I'm a student. I don't know how to go about this process.

  • Newbie
  • I tried switching to a student discount and I need help verifying that I'm a student. I don't know how to go about this process.
  • Alfredo
  • Roadie
  • 1268 Views
  • 4 replies
  • 0 likes
  • 1268 Views
  • 4 replies
  • 0 likes

Superuser Contribution student account payment

Hi so i went to try and get the student disscount and it not only refuses to verify im a student regardless of what proof i send in but it took money from my car anyways leaving nothing but 10 dollars and id like to know one why it wont work and also...

  • Newbie
  • Hi so i went to try and get the student disscount and it not only refuses to verify im a student regardless of what proof i send in  but it took money from my car anyways leaving nothing but 10 ...
  • Alfredo
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

student discount, connected to other account

Hi, when I try to request my student discount for spotify premium I am always told that the information to the verification of my status of a student is already connected to another spotify account. I dont know what to do, can anybody help me out?

  • Visitor
  • Hi,    when I try to request my student discount for spotify premium I am always told that the information to the verification of my status of a student is already connected to another sp...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! Student Discount USA

Hi, I was wondering if I as a college student in the US could get a student discount. I tried but there is no choice of selecting an US college. Can anyone help me? Thanks.

  • Newbie
  • Hi,    I was wondering if I as a college student in the US could get a student discount. I tried but there is no choice of selecting an US college. Can anyone help me?  Thanks. 
  • Gayilluminati
  • Roadie
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to convert my account to student

I can't get verified as a student, even though I'm leaving for college in a week. Also says theres a problem with my card when I put it in now."Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try...

  • Newbie
  • I can't get verified as a student, even though I'm leaving for college in a week.  Also says theres a problem with my card when I put it in now. "Oops, seems your card or payment provider is ha...
  • Alfredo
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am paying twice for one account

Hey community, I am having trouble with my account. I ordered Spotify Premium with the students discount. Now the 4,99 are being payed early month and later there is another payment of 9,99 mid month. I cant find any information whether I have unfort...

  • Newbie
  • Hey community, I am having trouble with my account. I ordered Spotify Premium with the students discount. Now the 4,99 are being payed early month and later there is another payment of 9,99 mid m...
  • Alfredo
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but not verified as a student

My card was charged $4.99 for a student Spotify premium account but since my current student ID doesn't say the year on it, they didn't verify me as a student and I don't have Spotify premium. I emailed Spotify but they didn't respond. I want premium...

  • Newbie
  • My card was charged $4.99 for a student Spotify premium account but since my current student ID doesn't say the year on it, they didn't verify me as a student and I don't have Spotify premium. I emai...
  • Alfredo
  • Roadie
  • 389 Views
  • 4 replies
  • 0 likes
  • 389 Views
  • 4 replies
  • 0 likes

I can't subscribe to student offer

Hello, I am currently using the basic premium offer (9.99€) but I have seen that there is an offer for students. As a student, I wanna change my offer and subscribe to the student one but i can't. The fact is that it is continually loading when I hav...

  • Newbie
  • Hello,   I am currently using the basic premium offer (9.99€) but I have seen that there is an offer for students. As a student, I wanna change my offer and subscribe to the s...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Cobrança em duplicidade

Olá! Tenho o plano para estudante tudo certo, veio a fatura no valor de R$ 8,50, porém veio junto com essa fatura um outro valor de R$ 10,00. Esse outro valor acresido seria referente ao que? E na propaganda dizia que teria 30dias grátis para teste, ...

  • Newbie
  • Olá! Tenho o plano para estudante tudo certo, veio a fatura no valor de R$ 8,50, porém veio junto com essa fatura um outro valor de R$ 10,00. Esse outro valor acresido seria referente ao que? E na pr...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Student Account problem

when ı try to pay my spotify bill ı buy a new spotify normal account what can i do for that. i couldnt turn to student account

  • Newbie
  • when ı try to pay my spotify bill ı buy a new spotify normal account what can i do for that. i couldnt turn to student account
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Problema con plan universitario

Ya hize todo el procedimiento y me dijeron que me enviarian un correo pero ya ha pasado mas de un dia y no he recibido correo alguno si se autorizo o no mi plan universitario no se han comunicado conmigo.

  • Newbie
  • Ya hize todo el procedimiento y me dijeron que me enviarian un correo pero ya ha pasado mas de un dia y no he recibido correo alguno si se autorizo o no mi plan universitario no se han comunicado con...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes