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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25100 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25100 Views
  • 19 replies
  • 0 likes

Solved!! Changing from premium to student discount

HI, I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank account? Next to that they say that you'll only have to sign u...

  • Newbie
  • HI,  I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank acco...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Charged four times, no confirmation for 1 week, still not premium

Good day!I was attempting to apply for student dicount since april 28 and may 2 and I was shocked.I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from the attachment, yet I am still not confirmed. I thought i...

  • Casual Listener
  • Good day! I was attempting to apply for student dicount since april 28 and may 2 and I was shocked. I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from th...
  • Jacob
  • Community Legend
  • 612 Views
  • 5 replies
  • 0 likes
  • 612 Views
  • 5 replies
  • 0 likes

Student Discount Renewal

Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it said my 'Your subscription will automatically renew on...

  • Newbie
  • Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it sai...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

student discount

Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal spotify website. I don't know how to complete the p...

  • Newbie
  • Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal ...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Student premium - won't work on iphone

I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in and out multiple times. Delete the app and reinsta...

  • Newbie
  • I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Can I get refund if I just found out about the student discount?

Hi, I've been using Spotify premium for a few months now. I am a student and I didn't know we have a student price for spotify. Is it possible to get a refund ? Thank you!

  • Newbie
  • Hi,    I've been using Spotify premium for a few months now. I am a student and I didn't know we have a student price for spotify. Is it possible to get a refund ?    Thank yo...
  • ant0n1
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Other Spotify accounts

I can't redeem my student discount for Spotify premium because it says the details are already linked with another Spotify account, yet this is the only one I have. I have previously had student discount on this account a few months ago but stopped w...

  • Newbie
  • I can't redeem my student discount for Spotify premium because it says the details are already linked with another Spotify account, yet this is the only one I have. I have previously had student disc...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Greek University problem

Hi!Several days ago I send in a form the name of my university,because Spotify didn't have it in the list!Still waiting and I can't get the student offer!

  • Casual Listener
  • Hi!Several days ago I send  in a form the name of my university,because Spotify didn't have it in the list!Still waiting and I can't get the student offer!
  • giangos
  • Casual Listener
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Student Discount Failed

2 days ago, I bought the Student Discount suscription for Spotify Premium, I veritifed my student ID and pay it two times but still I do not have Premium. Please HELP!

  • Casual Listener
  • 2 days ago, I bought the Student Discount suscription for Spotify Premium, I veritifed my student ID and pay it two times but still I do not have Premium. Please HELP!
  • Kahraman10
  • Casual Listener
  • 529 Views
  • 4 replies
  • 0 likes
  • 529 Views
  • 4 replies
  • 0 likes

Free headspace for students

I'm currently on a student membership with Spotify and have been for over a year now, I've just noticed that student membership is now linked with a free headspace membership. As a current customer would I be able to access this offer of free headspa...

  • Newbie
  • I'm currently on a student membership with Spotify and have been for over a year now, I've just noticed that student membership is now linked with a free headspace membership. As a current customer w...
  • CryticalAce
  • Rising Star 1
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! student premium

I bought a student premium for the wrong account. After the verification of my student status went succesfully I followed the link I recieved on my email to continue the transaction. I was logged in on my account and on my facebook profile while fini...

  • Newbie
  • I bought a student premium for the wrong account. After the verification of my student status went succesfully I followed the link I recieved on my email to continue the transaction. I was logged in ...
  • Jacob
  • Community Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Solved!! discount for students

So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the same application for the student discount but I don't ...

  • Visitor
  • So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the sam...
  • Jacob
  • Community Legend
  • 607 Views
  • 1 replies
  • 0 likes
  • Account
    discount
    problem
    Student
  • 607 Views
  • 1 replies
  • 0 likes

Re: I bought Premium for students, they charged me but I do not have Premium

I have the same problem I bought premium for students, but still dont have it & money deducted from debit card. What can I do or how do I cancel subscription

  • Newbie
  • I have the same problem I bought premium for students, but still dont have it & money deducted from debit card. What can I do or how do I cancel subscription
  • Jacob
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Student Discount Issues

I just registered for the student discount within the last hour and have a few questions:1. Should i have gotten a confirmation e-mail from spotify about my student discount sign up?2. I checked my bank account and i have already been charged $4.99, ...

  • Newbie
  • I just registered for the student discount within the last hour and have a few questions: 1. Should i have gotten a confirmation e-mail from spotify about my student discount sign up? 2. I chec...
  • Jacob
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

I bought Premium for students, they charged me but I do not have Premium

Can somebody help me?Yesterday I bought Premium for students, the system showed me a message that they still do not charge, I looked at the card today and they charged me. I opened the application and it did not have premium, and I tried closing and ...

  • Regular
  • Can somebody help me? Yesterday I bought Premium for students, the system showed me a message that they still do not charge, I looked at the card today and they charged me. I opened the a...
  • Jacob
  • Community Legend
  • 759 Views
  • 8 replies
  • 0 likes
  • Premium
    Subscription
  • 759 Views
  • 8 replies
  • 0 likes

Studentenkorting op bestaand Premium account

Hello, I just found out that you can get student discount, but i already paid for almost a year. Can i get a refund of the discount? Eva

  • Newbie
  • Hello,    I just found out that you can get student discount, but i already paid for almost a year. Can i get a refund of the discount?   Eva
  • thartmann
  • Newbie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Student Premium

I tried to update my Spotify Account to Student Premium, but it did not work. I am from and currently in Germany but am studying in the Netherlands. When I tried to upgrade to Premium with the country in my account being "the Netherlands", they told ...

  • Newbie
  • I tried to update my Spotify Account to Student Premium, but it did not work. I am from and currently in Germany but am studying in the Netherlands. When I tried to upgrade to Premium with the countr...
  • Robert_W
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! Charged Twice for student

Hi, i tried to buy the student premium for 4.99, it failed once so i tried again and it failled again i looked into my bank account and it took both 4.99 and i do not have premium what so ever. I'd very much like my 10$ CAD back

  • Visitor
  • Hi, i tried to buy the student premium for 4.99, it failed once so i tried again and it failled again i looked into my bank account and it took both 4.99 and i do not have premium what so ever. I'd v...
  • Maxim
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Discount for Students

I have had an account for about a year and was unaware of such a discount. I shall switch to it now (As i am a student), but as a result of not being informed, I have lost a lot of money! I think it would be fair to get the money back that I would ha...

  • Newbie
  • I have had an account for about a year and was unaware of such a discount. I shall switch to it now (As i am a student), but as a result of not being informed, I have lost a lot of money! I thin...
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes