Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I have Spotify Free with the linked Facebook mail and I wanted to do Premium with the student discount but when I entered my card information and student verification data I put another email that is not the same as Facebook... I did not The confirma...
I had previously had spotify + hulu for students and I was charged the $9.99 +tax and put onto the OG premium. I went back to reapply for the student plan and then was unable to use my hulu account. Even after I waited for my account to say "Student ...
Hi there, I have a prepaid credit card from the United Kindom based company Skrill. This is a way to get a credit card as a student. I live and study in the Netherlands because I grew up in the Netherlands just to be clear. Your system does not allow...
hiWe (me and my husband) share his Spotify account as we mainly use it the house. He claimed student discount which has now expired. When I became a student this year after his student premium has expired he tried to register my student details. This...
So I was trying to get the student discount that I'm eligible for.But the sheerid verification tells me that I have already redeemed the discount for my student identity.However, I never did get the premium with that discount. I think I know where th...
My Question or Issue I am a student and have Spotify Premium. I want to change my username and apparently the only way they'll let you is if you create a new account. I read somewhere on their website if you create a new account the student discount ...
Hello, for some reason Klarna wants me to pay 9,99 Eur for the month of march, instead of the regular payment of 4,99. My spotify account says that I have to pay the normal 4,99. And now they want me to contact spotify. I dont get whats wrong with my...
Plan Premium for Students Country Turkey My Question or Issue Aylık 6,99 TL olduğu iddia edilen Öğrenciler için Premium üyesi olmama rağmen şimdiye kadar hep 7,20 TL'den fazla ücret alındı. Bu bazı aylar 7,21 TL bazı aylar 7,26 TL bazı aylar 7,27 TL ...
Hesabımda öğrenci premium hesabı olduğu ve her ay 6,99 TL çekileceği yazıyor fakat banka hesabımdan en az 4 aydır 21 lira gibi bir rakam kesildiğini fark ettim. Bankada farklı bir rakam spotify hesabımda farklı bir rakam gözüküyor bunu nasıl düzelteb...
Merhaba ben uzun süredir spotify premiumu öğrenci indirimiyle kullanıyorum ama bu ay ki ödemem standart üyelik olan 14 tl üzerinden alınmış ve öğrenci indirimim iptal edilmiş olarak gözüküyor. Halbuki öğrenci olduğuma dair belgeleri 1 ay önce yenilem...
PlanPremiumCountryGermany Device(iPhone SE, MacBook Pro late 2017)Operating System(iOS 10.) My Question or IssueI was charged 9,99 instead of the discounted 4,99. I am still a student and want the money which I paid on the top back.
Olá,recentemente eu perdi a minha conta premium universitária porque meu cartão havia bloqueado, troquei e fui recuperar o spotify premium e no site dizia que a minha condição de estudante estava confirmada até o ano que vem. O cartão não aprovava de...
PlanFreeCountrySpainDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or Issue Quiero realizar mi subscripción por primera vez a Premium pero quiero optar por la opción de Premium for Student. Cuando entro a la página para ver cómo me puedo su...
PlanUniversitária/PremiumCountryBrasil My Question or IssueSou usuário de uma conta Premium e quero passa-la para Universitária. A alguns meses atrás eu preenchi o cadastro, mandei tudo e tinha dado tudo ok, só que na hora e no dia eu não cliquei no ...
So I am enrolled and going to college but it says my credentials cannot be verified. Any other way to verify that I’m a student. I tried this months ago and it said the same thing
Hola, acabo de contratar spotify premium estudiante y me gustaria saber si solo lo podre usar cuando se verifique que soy estudiante. No antes????
Hice la solicitud de Spotify para estudiantes, y como tardo mas de dos horas decidi pagar el Spotlight premium normal y hace unos minutos me llego la confirmacion de Spotify para estudiantes y se cargo el pago de ambos. Existe forma de reembolsarlo o...
I purchased a premium family subscription for my family. My daugther is a student at a university. After a year, she was the only person using the service, so I switched it to a single student user type plan. Now her playlist is gone and my music is ...
Good afternoon, I am new premium user of spotify. I signed in as a student. Can I find out why he made a cut of 20 tl for the first month?
im on my spotify trying to upgrade to premium for students to get hulu as well, apparently my student account is already linked to another spotify and I have no idea what account it is linked to??