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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25137 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25137 Views
  • 19 replies
  • 0 likes

Premium to Student - Already on Premium (signed in via Facebook), want to swtich to Student

Hello! I am already subscribed to Spotify Premium, and I am signed in via my Facebook account. I go here https://www.spotify.com/student and click on Get Premium, then I sign in via Facebook, and it tells me I am not eligible for the Student Discount...

  • Newbie
  • Hello!   I am already subscribed to Spotify Premium, and I am signed in via my Facebook account. I go here https://www.spotify.com/student and click on Get Premium, then I sign in via Fac...
  • Billy-J
  • Spotify Star
  • 519 Views
  • 1 replies
  • 0 likes
  • Student
  • 519 Views
  • 1 replies
  • 0 likes

Student Discount

I have Spotify Free with the linked Facebook mail and I wanted to do Premium with the student discount but when I entered my card information and student verification data I put another email that is not the same as Facebook... I did not The confirma...

  • Newbie
  • I have Spotify Free with the linked Facebook mail and I wanted to do Premium with the student discount but when I entered my card information and student verification data I put another email that is...
  • Billy-J
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Spotify + Hulu for students

I had previously had spotify + hulu for students and I was charged the $9.99 +tax and put onto the OG premium. I went back to reapply for the student plan and then was unable to use my hulu account. Even after I waited for my account to say "Student ...

  • Newbie
  • I had previously had spotify + hulu for students and I was charged the $9.99 +tax and put onto the OG premium. I went back to reapply for the student plan and then was unable to use my hulu account....
  • Billy-J
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Studentenkorting - student discount prepaid credit card

Hi there, I have a prepaid credit card from the United Kindom based company Skrill. This is a way to get a credit card as a student. I live and study in the Netherlands because I grew up in the Netherlands just to be clear. Your system does not allow...

  • Newbie
  • ...hat most students in Europe don't have credit cards?    You think you have a solution?    Until then your subscription EUROS are burning in my pocket.   Love,&n...
  • OneByBoo
  • Roadie
  • 607 Views
  • 1 replies
  • 0 likes
  • Student Prepaid credit card
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Already redeemed?!

hiWe (me and my husband) share his Spotify account as we mainly use it the house. He claimed student discount which has now expired. When I became a student this year after his student premium has expired he tried to register my student details. This...

  • Newbie
  • hi We (me and my husband) share his Spotify account as we mainly use it the house.  He claimed student discount which has now expired.  When I became a student this year after his studen...
  • Peter
  • Spotify Legend
  • 1200 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount redeemed without the subscription

So I was trying to get the student discount that I'm eligible for.But the sheerid verification tells me that I have already redeemed the discount for my student identity.However, I never did get the premium with that discount. I think I know where th...

  • Newbie
  • So I was trying to get the student discount that I'm eligible for. But the sheerid verification tells me that I have already redeemed the discount for my student identity. However, I never did get ...
  • Peter
  • Spotify Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 370 Views
  • 1 replies
  • 0 likes

Creating New Account/Losing Student Discount?

My Question or Issue I am a student and have Spotify Premium. I want to change my username and apparently the only way they'll let you is if you create a new account. I read somewhere on their website if you create a new account the student discount ...

  • Newbie
  • My Question or Issue   I am a student and have Spotify Premium. I want to change my username and apparently the only way they'll let you is if you create a new account. I read somewhere on the...
  • user-removed
  • Not applicable
  • 849 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 849 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Problem with Payment via Klarna

Hello, for some reason Klarna wants me to pay 9,99 Eur for the month of march, instead of the regular payment of 4,99. My spotify account says that I have to pay the normal 4,99. And now they want me to contact spotify. I dont get whats wrong with my...

  • Newbie
  • Hello, for some reason Klarna wants me to pay 9,99 Eur for the month of march, instead of the regular payment of 4,99. My spotify account says that I have to pay the normal 4,99. And now they want ...
  • Katerina
  • Spotify Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fazla Ödeme

Plan Premium for Students Country Turkey My Question or Issue Aylık 6,99 TL olduğu iddia edilen Öğrenciler için Premium üyesi olmama rağmen şimdiye kadar hep 7,20 TL'den fazla ücret alındı. Bu bazı aylar 7,21 TL bazı aylar 7,26 TL bazı aylar 7,27 TL ...

  • Newbie
  • Plan Premium for Students Country Turkey   My Question or Issue Aylık 6,99 TL olduğu iddia edilen Öğrenciler için Premium üyesi olmama rağmen şimdiye kadar hep 7,20 TL'den fazla ü...
  • Jemi
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Öğrenci Ödeme Sorunu Fazla para çekme!

Hesabımda öğrenci premium hesabı olduğu ve her ay 6,99 TL çekileceği yazıyor fakat banka hesabımdan en az 4 aydır 21 lira gibi bir rakam kesildiğini fark ettim. Bankada farklı bir rakam spotify hesabımda farklı bir rakam gözüküyor bunu nasıl düzelteb...

  • Newbie
  • Hesabımda öğrenci premium hesabı olduğu ve her ay 6,99 TL çekileceği yazıyor fakat banka hesabımdan en az 4 aydır 21 lira gibi bir rakam kesildiğini fark ettim. Bankada farklı bir rakam spotify hesab...
  • Jemi
  • Spotify Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify öğrenci indirimimin iptal olması. Bu teklifi önceden kullandın. You used this offer before

Merhaba ben uzun süredir spotify premiumu öğrenci indirimiyle kullanıyorum ama bu ay ki ödemem standart üyelik olan 14 tl üzerinden alınmış ve öğrenci indirimim iptal edilmiş olarak gözüküyor. Halbuki öğrenci olduğuma dair belgeleri 1 ay önce yenilem...

  • Newbie
  • Merhaba ben uzun süredir spotify premiumu öğrenci indirimiyle kullanıyorum ama bu ay ki ödemem standart üyelik olan 14 tl üzerinden alınmış ve öğrenci indirimim iptal edilmiş olarak gözüküyor. Halbuk...
  • Jemi
  • Spotify Legend
  • 4740 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 4740 Views
  • 1 replies
  • 0 likes

Charged 9,99 € instead of Student Discount 4,99 €. Never received a warning mail.

PlanPremiumCountryGermany Device(iPhone SE, MacBook Pro late 2017)Operating System(iOS 10.) My Question or IssueI was charged 9,99 instead of the discounted 4,99. I am still a student and want the money which I paid on the top back.

  • Newbie
  •   Plan Premium Country Germany   Device (iPhone SE, MacBook Pro late 2017) Operating System (iOS 10.)   My Question or Issue I was charged 9,99 instead of the discount...
  • AlexZ244
  • Newbie
  • 691 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 691 Views
  • 2 replies
  • 1 likes

Solved!! Pagamento indevido conta universitária

Olá,recentemente eu perdi a minha conta premium universitária porque meu cartão havia bloqueado, troquei e fui recuperar o spotify premium e no site dizia que a minha condição de estudante estava confirmada até o ano que vem. O cartão não aprovava de...

  • Newbie
  • Olá, recentemente eu perdi a minha conta premium universitária porque meu cartão havia bloqueado, troquei e fui recuperar o spotify premium e no site dizia que a minha condição de estudante estava c...
  • Brunelicia
  • Community Legend
  • 801 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 801 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Student

PlanFreeCountrySpainDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or Issue Quiero realizar mi subscripción por primera vez a Premium pero quiero optar por la opción de Premium for Student. Cuando entro a la página para ver cómo me puedo su...

  • Casual Listener
  •   Plan Free Country Spain Device Macbook Pro 2018 Operating System iOS 10   My Question or Issue   Quiero realizar mi subscripción por primera vez a Premium pero quiero opt...
  • darknesshoran09
  • Casual Listener
  • 1480 Views
  • 5 replies
  • 1 likes
  • Premium for Students
  • 1480 Views
  • 5 replies
  • 1 likes

Problemas de Premium para Conta Universitária

PlanUniversitária/PremiumCountryBrasil My Question or IssueSou usuário de uma conta Premium e quero passa-la para Universitária. A alguns meses atrás eu preenchi o cadastro, mandei tudo e tinha dado tudo ok, só que na hora e no dia eu não cliquei no ...

  • Newbie
  • Plan Universitária/Premium Country Brasil   My Question or Issue Sou usuário de uma conta Premium e quero passa-la para Universitária. A alguns meses atrás eu preenchi o cadastro, mandei t...
  • Bittencourt
  • Spotify Star
  • 395 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 395 Views
  • 1 replies
  • 0 likes

College student but doesn’t recognize me as one

So I am enrolled and going to college but it says my credentials cannot be verified. Any other way to verify that I’m a student. I tried this months ago and it said the same thing

  • Newbie
  • So I am enrolled and going to college but it says my credentials cannot be verified. Any other way to verify that I’m a student. I tried this months ago and it said the same thing
  • Jose_M
  • Spotify Star
  • 4667 Views
  • 1 replies
  • 0 likes
  • Student
  • 4667 Views
  • 1 replies
  • 0 likes

Plan estudiante

Hola, acabo de contratar spotify premium estudiante y me gustaria saber si solo lo podre usar cuando se verifique que soy estudiante. No antes????

  • Newbie
  • Hola, acabo de contratar spotify premium estudiante y me gustaria saber si solo lo podre usar cuando se verifique que soy estudiante. No antes????
  • Jose_M
  • Spotify Star
  • 684 Views
  • 1 replies
  • 0 likes
  • estudiante
    plan estudiante
    Spotify Premium
    Student
  • 684 Views
  • 1 replies
  • 0 likes

Cobro doble

Hice la solicitud de Spotify para estudiantes, y como tardo mas de dos horas decidi pagar el Spotlight premium normal y hace unos minutos me llego la confirmacion de Spotify para estudiantes y se cargo el pago de ambos. Existe forma de reembolsarlo o...

  • Newbie
  • Hice la solicitud de Spotify para estudiantes, y como tardo mas de dos horas decidi pagar el Spotlight premium normal y hace unos minutos me llego la confirmacion de Spotify para estudiantes y s...
  • Jose_M
  • Spotify Star
  • 473 Views
  • 1 replies
  • 1 likes
  • 473 Views
  • 1 replies
  • 1 likes

Switched from Family to Student, lost playlists

I purchased a premium family subscription for my family. My daugther is a student at a university. After a year, she was the only person using the service, so I switched it to a single student user type plan. Now her playlist is gone and my music is ...

  • Newbie
  • I purchased a premium family subscription for my family. My daugther is a student at a university. After a year, she was the only person using the service, so I switched it to a single student user t...
  • Jose_M
  • Spotify Star
  • 532 Views
  • 1 replies
  • 0 likes
  • Student
  • 532 Views
  • 1 replies
  • 0 likes

Subscribed for student discount but charged more than 6.99 tl

Good afternoon, I am new premium user of spotify. I signed in as a student. Can I find out why he made a cut of 20 tl for the first month?

  • Newbie
  • Good afternoon, I am new premium user of spotify. I signed in as a student. Can I find out why he made a cut of 20 tl for the first month?
  • Jose_M
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes