student subscription email link expired

[sgalaxynote05]

Plan

Premium for Students

Country

Canada

Device

Windows Surface Pro 4, Samsung Galaxy S6

Operating System

Windows 10 Pro, Android 7.0

My Question or Issue

Hi,

I received an email to extend my student subscription 2 months later. The link to extend the student subscription expired, but I am still a student.

I would like to get a reimbursement for the 2 months and continue with the student subscription, but there is no way to contact spotify directly and I am not on social media.

How can I speak to someone at spotify and get this resolved?

Thanks,

D

[Brunelicia]

Hey @sgalaxynote05 ,

Thanks for reaching out.

I recommend you to check out Spotify's Refund Policy. There's a section about being overcharged for the Student Discount that will provide more information about it!

Let me know how you get on 🙂