Stop sending me upgrade commercials when I already use premium

[JimmyBorghese]

I use a premium Dutch account on an iPhone and in between songs I keep getting spotify commercials telling me to upgrade when I already use a premium account. Stop it!

[Bittencourt]

Hi @JimmyBorghese, thanks for reaching out 🙂

Since you're getting ads, I believe you're not logged into the correct account. Sometimes, people accidentally use a free account they created earlier. Please make sure you're logged into the Spotify account associated with your Premium subscription by going to Settings in the Spotify app. Then scroll down to your Account Details and verify the email address or username.

If it's the wrong account, log out and log back in with the correct credentials.

Also, your Premium subscription might have expired or failed to renew. Just click on the link bellow to verify that you're still on a Premium plan.

https://www.spotify.com/account/overview 

Let me know if you need further help!

[AncientWisdom]

There's definitely a new issue in Spotify Premium - https://community.spotify.com/t5/Subscriptions/Ads-on-premium/td-p/6695340