Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks,
Today marks the beginning of a very special celebration for the Spotify Star Program. Since 2021 each year around this time we celebrate Values Week. It’s a mixture of online events and activities, which serve as a reminder to live and embody the values that are at the core of the Program and the Community as a whole. These values are:
During this exciting time Spotify Stars team up and collaborate on different issues, meet up in calls to listen to music together, share meaningful insights with members of the Community staff and other Spotifiers, contribute to blog articles and in general demonstrate what it means to be a Spotify Star 🌟
Keep a lookout in the Community blog for the dedicated Values week articles and also check out our X (formerly known as Twitter) handle - @AskSpotifyStars. If by any chance this is the first time you hear about the Star Program - have a look at what it is HERE. Maybe soon you will find yourself amongst the star ranks as well.
Here’s a toast to our values! 🍞
Have a splendid day,
The Community team
Happy Values Week everyone!
Very excited to celebrate the wonderful Spotify Stars this week, and the program values 🎉
alr bet cheers
hey Nikola,
if the next Values Week comes out, would there be a toaster on the 2025 badge? cause I have a design in-mind like this
Would be nice if this would actually start including Spotify having these values for its customers as well.
Start giving them choices in what they do and do not want to see for example, and them actually replying to issues users reported years ago. No, instead spotify keeps removing requests by users and just ignore the shoutouts by their customers.
For example, this request has been done dozens of times: [Mobile][Other] Remove or manage “Your top podcast... - Page 47 - The Spotify Community
Another thing is moving the playlist location, and not allowing us to move it back.
From these mentioned values Spotify clearly shows none.
hey tic8xisbybz4cta,
this is something that could go into the idea section to get voted and maybe get a lot of vote to get close to being implemented!
you can post it here!
-(BabyEcho0: an artist and a helper here on the Spotify community)
If you actually read my post and checked the link you'd see that i referred to that exact section. Spotify just ignored it for 5 years, while having a lot of votes compared to other ideas.
They just say not right now.
Spotify is one of the most customer unfriendly companies i've ever seen.
It is that its to much of a hussle to create the playlists again elsewhere, and other services don't have much of the artists i like, else i would've left a long time ago...
Amazing news and ideas! Spotify leads the way! ❤️
maybe we can get a purple skin this year
are there subscription refunds
Testing
If you had read my post and checked the link you would see I referred to that exact section. Spotify ignored it for five years despite it having many more votes compared to other ideas.
Their response is always not right now.
In my experience Spotify is one of the least customer friendly companies out there. This issue highlights their disregard for user feedback and their unwillingness to implement popular suggestions.
"><u>geetst
@Nikola wrote:Hey folks,
Today marks the beginning of a very special celebration for the Spotify Star Program. Since 2021 each year around this time we celebrate Values Week.Learn more It’s a mixture of online events and activities, which serve as a reminder to live and embody the values that are at the core of the Program and the Community as a whole. These values are:
- RESPECT
- INCLUSION
- SUPPORT
- TEAMWORK
- FUN
- RESPONSIBILITY
During this exciting time Spotify Stars team up and collaborate on different issues, meet up in calls to listen to music together, share meaningful insights with members of the Community staff and other Spotifiers, contribute to blog articles and in general demonstrate what it means to be a Spotify Star 🌟
Keep a lookout in the Community blog for the dedicated Values week articles and also check out our X (formerly known as Twitter) handle - @AskSpotifyStars. If by any chance this is the first time you hear about the Star Program - have a look at what it is HERE. Maybe soon you will find yourself amongst the star ranks as well.
Here’s a toast to our values! 🍞
Have a splendid day,
The Community team
Respect, Inclusion, Support, Teamwork, Fun, and Responsibility. 😎🤗
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…