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Help - not able to verify email

Help - not able to verify email

Does anyone have problems verifying their email when signing up to create apps?

I have repeatedly tried to verify my email without success. When I reply on my received email I get an error message from the web browser. It goes to spotify but there is an error message: "Something went wrong." 

No solution in sight - please help!

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10 Replies

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I also have this problem and it's stopping me from being able to develop an app. I need to verify my email with the developer portal before I can create an app. This is required before I can generate a client_id and client_secret. 

 

I have tried the following but continue to get the same error that something went wrong:
* Changing browsers (Firefox to Chrome). I can login to the web spotify UI fine.
* Changing my password. Changed to use less special characters.

* Changing my email address.

* Changing my IP address (with a VPN).

 

None of the above work. The confirmation email is delivered in all cases and leads to the error page.

The Spotify verify API endpoint responds with a 401 status.


I have also tried to login with my username and password with the Python librespot library. This also does not work.

Can someone from Spotify please help me out?

I also have this issue and cannot verify email for creating apps.

I also have this problem and I can't verify the email address to create programs.

 

I've tried multiple times today and got the same thing. Customer support was not able to help me.

I have the same problem.

 

same here

Same here

Update: this finally worked when I tried it this morning.

Thanks to whoever read this and helped me! My account has a confirmed email address now 😁

Worked for me today - even without new verification mail, so thank you devs!

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