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À chaque fois que j'invite ma femme dans l'abo duo, ça fonctionne 24h !

À chaque fois que j'invite ma femme dans l'abo duo, ça fonctionne 24h !

When I invite my wife in the Duo Premium, it only works a few hours and she get free again!
I paid for over 3 months Duo for me only. What to do?
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1 Reply

Hi there,

 

Welcome to the Community and thanks for reaching out!

 

That's odd. Have you noticed any pattern to this? Perhaps after logging in on a specific device or something similar? It's possible that the system detects an unusual/suspicious behavior with her account which leads to her having to reverify as a member in your Duo plan.

 

Are you using any VPN services? If so, try disabling them to see if the issue would still occur.

 

If you believe that your accounts may have been compromised, it's strongly recommended you follow the steps in this article to secure them.

 

We'll be on the lookout for your reply.

 

Cheers!

YordanModerator
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