결제

[조진]

<Moderator edit>

 

지금 베이직 요금제를 쓰고 있습니다 제가 알기로는 구독한 날짜에 결제 되는데 12월1일에 결제 했으면 1월1일에 결제 돼야되는게 아닐까요? 지금은 12월1일에 결제 했는데 12월31일에도 결제 되고 1월31일에 결제되고 한 달도 안 지나서 2월21일에 결제 됐는데 좀 이상하네요

[ribezaz]

Hey! Welcome to the Spotify Community. Sorry for replying in English.

Typically, Spotify charges you for your subscription on the same date each month, based on the day you started your subscription. However, there are a few reasons why your billing date may have changed:

Difference in days of the month – If the previous month had fewer days (e.g. February), your billing date may be moved up to the last day of the month.

Time zone and bank processing – Depending on your bank and payment method, your billing date may be processed a little earlier or later than expected.

Early auto-renewal – Spotify may attempt to charge you earlier than the exact date to avoid service interruptions, especially if there were issues with your previous payment.

Change in billing cycle – In some cases, the system may recalculate your billing date if there was a previous error or an update to your payment method.

To check exactly what happened, I recommend checking your Payment History by logging into your Spotify account.

Let me know if you need any further assistance!

Keep me updated. Cheers, ribezaz 🎶💚