$0.99 for 3 months subscription not shown in Account Info

[tonythatcherg]

Dear all, after signing up for the 7 days trial, I was prompted to take up the 3 months subscription for $0.99. I keyed in my details and was told that it was successful and I would receive an email.

However, I did not receive any emails and when I checked my account info, it still said that my subscription would end in 6 days, and I would be charged $9.90 thereafter. There was no mention of my 3 months subscription.

Please help.

Thanks,

Tony

[rupydhadwar]

Tony,

Same here. This doesn't make any sense. Any idea if they are going to honour it?

[tonythatcherg]

Hey I just got a reply from Spotify Support. They have confirmed with me that after my 7 days trial ends, I will be taking up the 3 months at $0.99 offer. You should contact them to clarify too.
Cheers.

[rupydhadwar]

Thanks Tony. I'll defintely reach out to them. Glad to see they honoured thier 3 month offer to you.