Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

30days Premium Trial

Solved!
Go to solution

30days Premium Trial

user-removed
Not applicable
2017-08-28 10:40 AM
Spotify offers me a 30days premium trial, saying that after 30days they will charge for the premium, but ask for credit card/debit info. So just not long after (within 30days) they charged me for premium, i wonder why.
0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of jaydebleeker_17
Newbie
2017-09-01 09:57 AM

I cancelled my premium account as i didn't realise it charges $12 straight away. will i get my money back? 

View solution in original post

0 Likes
2 Replies

Avatar of RodrigoPalma
Roadie
2017-09-01 03:37 AM

Hi @user-removed, welcome to the Spotify Community!

 

If the renewal date came eralier than expected, it could be due to an upgrade to Premiun for Family. As the trial is designed for regular Premium, upgrading to Premium for Family can cause this time to be shorter.

 

Let us know if you have any more doubts.

0 Likes
Marked as solution

Avatar of jaydebleeker_17
Newbie
2017-09-01 09:57 AM

I cancelled my premium account as i didn't realise it charges $12 straight away. will i get my money back? 

0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more