Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Ads after premium plan payment

Ads after premium plan payment

I have paid for my premium plan but why do the ads still keep showing?

Reply
1 Reply

Hey @Lockyxd,

 

Thanks for reaching out ๐Ÿ™‚
Open your account overview page and make sure that your Premium payment is listed there.
If that is the case, log out of the app and log in with the same credentials used above.

In case the issue remains and you continue seeing ads, let us know on which platform this happens and what your Premium plan is and we'll gladly take a further look into things for you. 
Much appreciated!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts