Banner Ads on Premium

[another_seb]

Plan

Premium

Country

Germany

Device

Samsung Galaxy A5

Operating System

Android

My Question or Issue

I'm receiving Content Ads (e.g. Audio Books) as Full screen Interstitials, although I'm on premium. This is extremely annoying! The Ad-free experience has been the main reason for me to go premium. Is there a way to disable these Ads other than quitting Spotify completely?

[Billy-J]

Hey @another_seb, thanks for reaching out to the Community!

Are you seeing ads when you're listening to a podcast? Also, just to be sure - could you let me know the status of your account here? 

You can also send me a screenshot of the ad itself so I can take a look, making sure that you hide sensitive info when posting to the Community.

Keep me posted!