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Can I cancel my cancelation of Premium?

Can I cancel my cancelation of Premium?

 

Plan

Premium

Country

Czech Republic

Device

(iPhone XS, Macbook Pro late 2016, HP Laptop)

Operating System

(iOS 10, Windows 10,etc.)

 

My Question or Issue

Hi all, can I cancel the cancelation of my Premium subscription? Background: I had Premium through my telco provider O2. I wanted to upgrade to Premium Family but O2 does not sell Spotify subscriptions any more and they told me that I have to cancel my subscription and do new one directly with Spotify. I canceled my subscription last week but I am afraid of losing "my music". I would appreciate a short answer how can I keep my account and optionally upgrade to Spotify Family. Many thanks!

Jani

Reply
1 Reply

Hey @Jani_Iantchev, thanks for reaching out to the Community!

You won't lose any saved content, such as your saved music, playlist, etc saved on your account - so no worries about that. 

 

Once your account switches to Spotify Free, you can always upgrade to a Premium plan here

 

Hope this helps!

Billy-JSpotify Star
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