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Can't buy gift card with credit card

Can't buy gift card with credit card

I need to buy several gift cards, but I am only able to buy one. First purchase works how it should, but with the second one i get message that my credit card is not working. I am getting crazy whit this.

 

I have tried many times, in different days (and weeks), also tried, incognito tab, clear the cookies of my browser and use another browser and different card. And Yes, the card and account are registerd in the same country.

 

What the **bleep** can I do?!

Reply
2 Replies

Hi @Annnika, welcome to our Spotify Community!

 

The best option is to check if your cards meet the requirements at https://support.spotify.com/article/problems-paying-for-spotify-by-card/. If everything is under control, we'd recommend trying to subscribe from an incognito window again.

 

Have a nice day 🙂

Thaks Aimee!

 

I have red those and everything is checked. It is weird because I sucseeded in buing once, but not after that. Also Safari or chrome incognito  doesn't do the trick.

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