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Can't change my country (United States of America not available)

Can't change my country (United States of America not available)

 

Plan

Premium

Country

United States of America

Device

Nitro 5 Ryzen, Pixel 6a

Operating System

Android, Windows 11

 

My Question or Issue

Hello,
I would like to change my account's country (I used to live in Guatemala, but now I live in the United States of America). 

 

I already tried to change the country and it tells me the following error: Sorry, you can't access that plan.

I already tried to enter my credit and/or debit card from the United States bank but it appears: Your payment method does not match the country registered in your account.

 

username: 22fobhxx73swpsupvst62avry

Thanks, 

 

 

 

Captura de pantalla 2023-06-06 133240.jpg
Captura de pantalla 2023-06-06 133526 spotify.jpg
Reply
1 Reply

Hey @MageSiegel ,

 

Thanks for reaching out.

 

When attempting to change your payment method here, do you change the country below the list of payment methods? If not, you should try changing it to the US before entering a payment method. 🙂

Let me know.

MaximSpotify Star
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