Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cancel free subscription

Solved!

Cancel free subscription

Please help me on canceling my free subscription account I tried on my app but couldn't. 

Plan

Premium 

Country

South Africa 

Mobile

Samsung A12

Operating System

Android 

 

My Question or Issue

How do I cancel free subscription before trial ends.

Reply

Accepted Solutions
Marked as solution

Hi @Nkosinathi,

 

Thanks for posting in the Spotify Community!

 

I can confirm that the approach suggested by @Ximzend for canceling your Premium trial will work.

 

Alternatively, you can follow the steps in this support article about canceling Premium plans:

  1. Log in to spotify.com/account.
  2. Under Your plan, click Change plan.
  3. Scroll to Cancel Spotify and click Cancel Premium.

The trial will be canceled, but you will remain on Premium until its time runs out. You won’t be charged afterwards, and your account will switch to free.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies

You can cancel your subscription when you click the Cancel Premium button on the account overview page and click through the steps. To make sure the cancelation went through, you can visit the account overview page again.

XimzendSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Hi @Nkosinathi,

 

Thanks for posting in the Spotify Community!

 

I can confirm that the approach suggested by @Ximzend for canceling your Premium trial will work.

 

Alternatively, you can follow the steps in this support article about canceling Premium plans:

  1. Log in to spotify.com/account.
  2. Under Your plan, click Change plan.
  3. Scroll to Cancel Spotify and click Cancel Premium.

The trial will be canceled, but you will remain on Premium until its time runs out. You won’t be charged afterwards, and your account will switch to free.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts