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Cancel subscription and get a refund

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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription 

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77 Replies

Use la versión de prueba pero no la cancele su uso fue de menos de 15 días pero no me gustó y después del tiempo pasado de no a verla usado me cobraron la suscripción y yo no uso Spotify quisiera un Reembolso

Hey, @ ! Welcome to the Spotify Community. Sorry to have to answer in English, I don't know Spanish 😞

 

To get a refund on a Spotify premium plan, you need to verify that you meet the Refund Policy requirements, and you can check these conditions at this link.

 

Keep me updated! If my answer addressed your issue, please mark it as "Solution" 🙂

 

Cheers,
ribezaz

ribezazSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Hi everyone, I really need help. I have spotify premium family. My mom is paying for it but every month spotify is taking money from my account (7$). I don’t know what to do with it 

Quiero cancelar mi cuenta aun me estan cobrando y esta cancelada hace dos meses

Spotify denemesinden sonra iptal etmeyi unuttuğum için benden para çekti üyeliğimi iptal etmeme rağmen para iadesi almadım nasıl para iadesi alabilirim

Üyelik iptalinden sonra para iadesi politikalarının olup olmadığı hakkında bilgim yok ama yok diye biliyorum. Ama iptal ettiğinizde ödediğiniz gün kadar kullanmaya devam edebiliyorsunuz ta ki bir dahaki fatura kesim tarihine kadar ama sizin tabii ki de kesilmeyecek iptal ettiğiniz için.

Please help me to get refund because i was just using my spotify for free but i just want canc

Я б хотів повернути кошти які у мене зняло сьогодні за Spotify Premium, я не був готовий підключати premium цього місяця, сподіваюся на розуміння, дякую!

Dear Spotify Support,

I hope this message finds you well. I recently noticed that I was being charged 60 TL for my Spotify Premium subscription. After realizing I qualify for the student discount, I updated my subscription to the student plan at 32.99 TL.

Given that I was previously eligible for the student plan but was paying the regular premium price, I kindly request a refund of the difference for the most recent billing cycle. I appreciate your understanding and assistance in this matter.

Thank you for your time and support. I look forward to your response.


Best regards,
WolfSide

Screenshot 2024-11-21 004017.png

I want to cancel my subscription, it was purchased by accident.

My plan was changed without my consent or authorisation and I was charged more. When I contacted support about it they were incredibly unhelpful and gave me no actual advice other than the payment has been taken. No refund option is surely illegal. Changing my plan and taking more money without my consent is so unprofessional but if I cancel now I will lose the money. Incredibly sneaky unethical business practice

I got charged for my premium account after free trial, I tried to cancel but can’t see cancel plan on my account. 
trying to cancel and get a refund. 
Its not showing premium on my account but still got charged. 

Quero reembolso pois não tenho interesse de continuar usando esse serviço e foi debitado na minha conta sem minha autorização

I've been experiencing every month that Spotify AB always charged when I already cancelled the plan. Then, yesterday at noon, Spotify AB charged me again. I didn't subscribe to Spotify for a month and it charged me 149php. Please help me to refund and help me to fix my problem.

Я убрал свою карту и она всё равно прошла оплата я хочу свой деньги назад

 

i did not know when my free trial was going to end, and i wanted to cancel it for my £11.99 back please

I don’t use Spotify and I need the money but it’s been taken through a subscription I didn’t know I had

Hello i was using spotify free because i was mainly using youtube premium, the application asked me for 2 months trial but it instantly charged me 169 CZK, i found contact support so insane, it take me much time so i stoped looking for support and forgot that, and next month spotify charged me 169 CZK. 

I was very disgusted that the payment is so complicated to claim, so I doubt that I will continue to use spotify.

But i still want my money back, what can I do? 

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