Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cancelled Facebook account

Cancelled Facebook account

I deleted my Facebook account but I was signed up on Spotify with that account, now Spotify doesn't allow me to use the same credit card, what should I do?

Reply
1 Reply

Hi @marialiguori08, welcome to the Spotify Community!

 

No need to worry, you only need to check if your card meets the requirements at https://support.spotify.com/article/problems-paying-for-spotify-by-card/. If everything is under control, you'll be able to subscribe using an incognito window.

 

Let us know how it goes 🙂

Suggested posts