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Cant pay with my Visa Card

Cant pay with my Visa Card

Hi ,I try to upgrade my account to premium a few days buy i cant pay with my Visa card but I check my card It's work ,what can I do ?

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1 Reply

Hey @zxc043,

Apologies for the late reply, but maybe I can still help ๐Ÿ™‚

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as the last resource.

 

Have a nice day!

Luke

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