Change payment details

[verazimina86]

Hi Spotify community, 

My credit card details changed and I wanted to update my payment details in Spotify, I updated them. And still the system thinks that I I at trial version and I cannot skip songs and listen to the ads. 
please advise how I can enable these changes. 
Regards, 

Vera

[Maxim]

Hey @verazimina86 ,

Thanks for reaching out.

When you head to https://spotify.com/account, does it say that your plan is Premium?

If so, please make sure to use the username that is displayed on that page for logging into the Spotify app. 🙂

Let me know how it goes.

[verazimina86]

Hi Maxim, Thank you very much for your help. It seems I had a duplicate account with different details. 

[Maxim]

Hey @verazimina86 ,

No problem at all! Glad to hear you were able to solve the issue.

Have a great day 🙂