Changing to premium - downloaded music

[RG1979]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi,

my wife is using premium and has playlists and downloaded music. I want to setup a family premium account under my account. She is going to stop her premium subscription and i will then add her to the family premium account. 
Will she lose her playlists or more importantly her downloaded music when she stops her own own premium subscription and then I add her to the family premium subscription? 
thanks 

Richie 

[RG1979]

Ps I know that she won’t have access to downloaded music when she stops her own premium but will it automatically come back on her phone when she gets access to the family premium account. Or will she have to re- download?

[Peter]

Hey @RG1979,

Thanks for reaching out to us 🙂

We can confirm that she won't lose her playlists or saved music when she switches subscription, but she will have to download her music again if she downgrades to free first, since offline listening (and thus the ability to download music onto your device) is a Premium feature.

Hope that helps! Give us a shout if there's anything else we can help with.

Take care!