Charged twice: 30/12 99,00 € and 02/01 9,99 €

[Lucated65]

Dear Sirs,

On 30/12 I paid 99 € (order <removed sensitive information>) to upgrade from monthly base to year base subscription.

Today, I have been charged of 9,99 € (<removed sensitive information>) again.

I kindly ask you a reimbursement of 9,99 €.

I look forward to receivng you reply ASAP

Thanks in adfvence

Luca Tedeschini

<removed sensitive information>

[Luke]

Hey @Lucated65,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!