Charged twice per month

[JAESEO]

Plan

Premium

Country

England

Device

iPhone 7

Operating System

iOS 10

My Question or Issue

Paypal said the payment failed and it will be charged once again. but my money charged twice on this Wednesday and today. i checked my bank account, it confirmed.

[OneByBoo]

Hi  there @JAESEO,

thanks for reaching out to the community about this !

First, please use this help page to locate all accounts listed with your details to make sure you do not own more than one paying account.

Then, visit this official Spotify refunds page for further info and guidance.

Hope this helps 🙂