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Cobro doble

Cobro doble

Spotify me está cobrando DOBLE cada mes por mi suscripción premiun vía PAYPAL y AYDEN y el cobro se realiza en diferentes días y ni siquiera tengo ligado paypal en mi cuenta de spotify. 

 

Qué está PASANDO? LLEVAN MESES ROBANDOME

 

Reply
1 Reply

Hey @Melissa_94, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

It sounds like you might have two accounts you're paying for. Try finding the account info for your second account by following these steps. 

 

Once you're able to log into your extra account, go here to cancel your subscription.

 

Hope that helps 🙂

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