Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Discounts for Students or signing for longer periods (eg. 1 year).

Discounts for Students or signing for longer periods (eg. 1 year).

Spotify is charging me again the student account that i have already paid two days ago, these two days i was waiting for them to verify my documents

Reply
1 Reply

Hey @Fredi_as, welcome to the Community!

 

What's the current status of the charge on your account? If you're not Premium yet, and your documents haven't been verified, the payment shouldn't have gone through.

 

If you're unsure, reach out to your bank for more info. 

 

Once that's sorted and your documents have been verified, you'll receive an email notifying you of this along with a link to sign up.

 

Hope that helps 🙂

Suggested posts