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Downloaded music is missing

Downloaded music is missing

 

Plan

Premium

Country

 Philippines

Device

Samsung Galaxy S9 plus

Operating System

Android Oreo

 

My Question or Issue

 Why is it that everytime my premium subscription expires and after I renew it, all my downloaded music are unplayable unless I redownload it again. 

Reply
1 Reply

Hey @erbesino, welcome to the Community.

Hope you're doing great!

 

Since downloading songs for offline use is a Premium only feature, once the subscription ends the songs become unavailable for offline use because you're on the free tier. After you subscribe again to get Premium you can download the songs again, but since you came from the free tier you have to redownload them again.

Hope it helps! 🙂

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