Fold Gift Card

[willstein20]

Plan

Premium

Country

USA

Device

iPhone 11

Operating System

iOS 18

My Question or Issue

I bought a Spotify gift card through Fold and it won’t redeem on Spotify. I’ve made sure I’ve checked support articles and also had a ticket open through Fold but they couldn’t resolve my issue. I have premium individual. I’ve tried putting in the alphanumeric code several times with no success. Spotify gives me this error message “You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot be combined with a Premium code.” Again, I have premium individual, so this shouldn’t be an issue. What can I do to fix this?

[ribezaz]

Hey! Welcome to the Spotify Community 🙂

In this case, I think it's best if you talk directly to Spotify Support, on this channel. They don't take long to respond.

Keep me updated!

Cheers,
ribezaz