Forgot my email and password for spotify account.

[Josephdee11]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello Spotify i need you help to know and recover my spotify account that always deducted on my bank account worth 129 pesos per month 🇵🇭 money here is the latest receipt dated on September 9,2020 : Spotify P113D95.

[Jose_M]

Hello @Josephdee11!

Thanks for reaching out. If I got it right, you're having issues logging in to your account. Do you remember your login details (email and password)? If not, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with. I'd also recommend checking out this Support article for more help.

If you forgot your password you can have a password reset here.

Also, it would be great if you could let me know whether you use an external login method like your Facebook, Apple or Google account. 

Hope this helps and have a nice day 🙂