Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Help with subscription

Help with subscription

Plan

Premium

Country

czech

 

Device

(iPhone 6s

Operating System

iOS 12

 

My Question or Issue

i payed a premium and  it payed 8€ is that normal

 

Reply
3 Replies

Hey @Jkp005 ,

 

Welcome to the Community!

 

Could you please explain better any doubts/issues you have? If you feel unsure about your current subscription, you can check its status here.

 

Thanks 🙂

I dont know why but i Got a family subscriptions but I’ve buyed a normal premium for one person I’ve never changed the subscription to family 

i want to get money back 

I recommend you to get in touch with the Support.

You can find some more info on how to do this here: https://www.spotify.com/us/about-us/contact/

Have a great day! 🙂

Suggested posts