Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I canceled my premium subscription and still I am loosing ₹119 per month

I canceled my premium subscription and still I am loosing ₹119 per month

Spotify is withdrawing ₹119 for the past 2 months from my bank account. I had cancelled the premium membership but still facing the issue. Even though the money has been withdrawn, spotify still gives me ads after songs. Please solve the issue as soon as possible
Reply
1 Reply

Hi there, thanks for writing!

 

Considering what you said, my first guess is that you have more than one Spotify account.

 

Can you please double check your account status by clicking on the link bellow? Let me know if it says Free or Premium.

 

https://www.spotify.com/account/overview/

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts