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Happy Values Week! Today we celebrate *Inclusion* in the Spotify Stars Program!

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I cant subscribe

I cant subscribe

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

When I try to press "start with spotify permium" it says in a red box: "Something went wrong. Try it again or..." ...go to our help or something like this. Is it cause I am under 18? I have a correct card and I wanted to pay with Klarna

Reply
1 Reply

Hey @MrFlamerKid, thanks for reaching out to the Community!

Could you try getting started with Premium here? If that doesn't help, try using that link again using a different browser or private window.

 

If you're still having trouble, please send me a screenshot of the error message being shown (make sure to hide sensitive info when posting to the Community).

 

Let me know how this goes 🙂 

Billy-JSpotify Star
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