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I have a problem with my account

I have a problem with my account

Hi guys, sorry for my english, i’m italian  i’ve bought spotify premium by my computer, and by computer it’s all ok, but and when i’ve logged by the app with my email if I go in the settings wheel there’s written this, my free account with this Number for name, not my email or my name (i’m logged with facebook too). I tried to do the logout and after a re-login but nothing... someone can help me? 

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1 Reply

Hey @Pachinella,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

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Have a great day!

Luke

LukeSpotify Star
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