I have been double charged by spotify

[No-StuNZ_Here]

Plan

Premium

Country

 New Zealand

Operating System

Samsung Galaxy S6

My Question or Issue

 I have had 2 payments taken from my account of 14.99 nzd  for my one month premium.

[Billy-J]

Hey @No-StuNZ_Here, and welcome to the community.

Hope you're doing great!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

[No-StuNZ_Here]

I have got two separate order receipts for the same account in my inbox. How do I seek a refund

[Billy-J]

@No-StuNZ_Here.

Thanks for the response 🙂 

In this case, I'd recommmend getting in touch with Spotify via the contact form. Their support team will be able to take a look at your issue and you'll hear from them shortly.

I hope this helps!