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I paid for premium but i still being free

I paid for premium but i still being free

My dad paid for the family plan and in my last cellphone i was premium, now i have another one and i'm not premium. What happened?
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2 Replies

Hey @_cristinasf

 

Check out this support article:
https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/

Does that help?

MattSudaSpotify Star
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I have the same issue, however i've just joined the family premium.

 

I've logged out and logged back in and i still dont have premium

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