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I paid for spotify premium but i dont have it.

I paid for spotify premium but i dont have it.

I am using a Samsung A50 to sign up for Spotify Premium. My Spotify account (m7kvu8u935clzzc8zg5biyrpa) had already complete the payment, but I didn't get my Spotify Premium. It sends me a message that stated: "MYR4.00 AT Spotify P0C8B2500A SE". 

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1 Reply

Hey there @Vandros1,

thanks for posting !

 

From what you describe it seems like you might have a second account.

Please use this help page to locate all accounts listed with your details and make sure you had logged into the right one.

 

However, if you do not have a second account, use this help page and follow the steps needed.

 

Feel free to reply back to the post in case you have further questions 🙂

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