Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I payed for a student subscription that I didn't get

I payed for a student subscription that I didn't get

I was trying to get a student account but it was only for college I the problem is that I'm putting my card info in befor I put in the school info and I got charger for something I didn't get or signed up for I'm wating for someone to get my money back to me this is not cool

Reply
1 Reply

Hey @Halo505, welcome to the Spotify Community!

 

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money will actually been taken because Spotify has not verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

Please let me know if you have any other questions 🙂

Suggested posts