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I signed up for the premium plan on the website. Once I download the mobile

I signed up for the premium plan on the website. Once I download the mobile

Avatar of
Not applicable
2024-01-30 02:07 AM
Once I downloaded the mobile app it does not recognize that I signed up for the premium subscription and keeps playing Spotify free
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Avatar of Maxim
Spotify Star
Spotify Star
2024-01-30 02:22 PM

Hey there,


Thanks for reaching out.

 

Does it say you're on Premium here? If so, you're likely logged into a different account within the app and need to log in using the username that is stated here.

 

Let me know how it goes 🙂

MaximSpotify Star
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