I wanted Premium Spotify but I got charge 0.99 and 9.99 in my bank account the same day

[Nnhp88]

I got Spotify on the 27th of December and checking my bank account I have been charged 0.99 and 9.99 on two different payments.

I checked my account online and it shows that I have been charged only the 0.99

How can be that possible? I do not want to be charged twice every month I want my money!

***personal information removed***

[Luke]

Hey @Nnhp88,

When you received two payments by Spotify at the same day, and this has never happened before, there are two possible reasons.

The first one is that one of the charges is a pre-authorization charge. Normally the pre-auth charge has a smaller amount of money and it should be away after a few business days.
If this isn't a pre-auth charge, then it’s possible that you hit the conformation button in the subscription email twice and so a second transaction went through. Don't worry, this second charge will just get added onto your account as if you "pre-paid" for an extra month. You can see this by visiting your subscription page and checking that your new payment time will be in around 2 months.

Have a nice day!

LK608