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Individual premium to family plan

Solved!

Individual premium to family plan

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I had Spotify premium and have now gone onto a family plan but I am not paying for it. Will Spotify now cancel taking the premium charge or do I have to do something? When I go into subscriptions it only says family plan now. 

Reply

Accepted Solutions
Marked as solution

Hi @nzcourtney,

 

Thanks for posting in the Spotify Community, and welcome!

 

If you were subscribed to Premium Individual and then joined a Premium Family plan using your same Spotify account, your Premium Individual plan is automatically canceled—so you don't need to do anything. The billing also switches automatically; after accepting the invite to the the Premium Family plan, all payments are made by the Premium Family plan manager.

 

Feel free to read more about how Premium Family works in this FAQ article, as well as to read more about how payments for Premium Family work in this support article.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hi @nzcourtney,

 

Thanks for posting in the Spotify Community, and welcome!

 

If you were subscribed to Premium Individual and then joined a Premium Family plan using your same Spotify account, your Premium Individual plan is automatically canceled—so you don't need to do anything. The billing also switches automatically; after accepting the invite to the the Premium Family plan, all payments are made by the Premium Family plan manager.

 

Feel free to read more about how Premium Family works in this FAQ article, as well as to read more about how payments for Premium Family work in this support article.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Amazing thank you so much!

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