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J’ai rechargé premium de dix euros Pour un moiJ’ai toujours des publicités

J’ai rechargé premium de dix euros Pour un moiJ’ai toujours des publicités

je viens de recharger mon compte Premium en introduisant le code fourni lors du payement, j’ai toujours des publicités et je ne sais pas écouter ma playlist comme si j’étais en Free
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1 Reply

Hey @Liloonath,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

This type of case commonly happens when you redeemed the card on the wrong account or you're using a different account still on free by mistake. So first, we'd recommend logging out and back in following the steps in this article.


If the issue persists, it's possible that the Premium account has different credentials to log in to. In that case, we’d also recommend checking this article for more info. 


Hope this helps. Let us know how it goes.

OscarDCModerator
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