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Keeps taking my money, no account!

Keeps taking my money, no account!

Im with vodafone X so i get free spotify each month and i cancelled my original account almost a year ago and i just logged into my online banking to see that its taken money out of my account every month? i dont even know how to get my money back, and i dont know what my account log in was, But seriously? i want my money back!

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1 Reply

Hey @chloecaff,

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

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