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Me cobraron 2 veces que puedo hacer

Me cobraron 2 veces que puedo hacer

Use mi tarjeta de crédito y aparece 2 cobros y debe de ser uno como puedo solucionar ese problema
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1 Reply

Hi there, thanks for reaching out!

 

I hope you don't mind if I reply in English, since it's the official language of the Community. Feel free to keep replying in Spanish, of course.

 

Spotify only charges each Premium plan once per month.

 

If you notice multiple Spotify payments in the same month, check your receipts and details of your payments on your account page.

 

Also, if you upgrade to a different plan (ex. Premium Duo), your first payment for the new plan is a few days earlier than normal to make up for the new, higher monthly cost. After that, you continue to pay once each month on (or near) the day of the first payment.

 

Hope this helps!

BittencourtSpotify Star
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